When you’re busy growing a business, it can be easy to focus on day-to-day operations and let the big picture take a backseat. For many buyers, this can see them taking their suppliers for granted and expecting them to deliver more, without first building the foundational relationship to support it.
Supply chain pressures have continued to evolve post-COVID, reshaping how businesses manage their relationships. While the immediate crisis may have passed, ongoing global challenges—such as geopolitical tensions, inflation, and technological disruption—are now pushing more businesses to recognize the benefits and necessity of strategic buyer-supplier relationship management. A stronger relationship between your business and its suppliers makes it easier to negotiate, meet your customer’s needs, and seize opportunities to grow together.
This article explores why it’s critical for businesses to go beyond building efficiency and cost-effectiveness in their supply chain strategy, and invest in fostering stable, reliable supplier relationships.
A close supplier-customer relationship is a win-win
While businesses often focus on the customer, the relationship between a business and its suppliers is about much more than just transactions. From navigating challenges together to negotiating stronger deals, building longstanding relationships is in both parties’ best interests.
Instead of a one-sided power dynamic, successful relationships are mutually beneficial partnerships. They create a collaborative environment where trust and cooperation replace purely transactional exchanges.
The risk of a one-sided business relationship
Despite the benefits of balanced partnerships, some businesses still struggle to recognize and respect this dynamic. Since its introduction in 2021, Australia’s Payment Time Reporting Scheme (PTRS) continues to play a key role in encouraging transparency and fairness between businesses, particularly with large corporations and small suppliers.
Businesses failing to pay on time not only face financial penalties but also risk serious reputational damage. Recent examples from 2023 and 2024 show how late payments have tarnished reputations in sectors like manufacturing and retail. Some large, well-known businesses have faced criticism for delayed payments, underscoring the importance of maintaining timely financial practices to protect their reputation.
This highlights the importance of being transparent about and managing your financial supply chain. Additionally, leveraging tools like fairly-negotiated early payment discounts as an incentive to strengthen supplier relationships remains an effective strategy. Businesses that do this create better relationships with their suppliers, ultimately offering an added cash flow benefit to their client rather than a default payment choice.
It’s about the intention behind the incentive.
Good relationships are worth the investment
Beyond compliance and reputational risk considerations, businesses that foster close supplier-customer relationships stand to gain significantly. Building these relationships by taking the time to get to know your suppliers, their business goals and the way they operate, can bring a host of benefits.
These include:
simplifying complex negotiations
securing better deals
reducing quality control issues and delays
supporting new product or sales initiatives
improving efficiency
enhancing customer service
Together, these factors create a unique competitive advantage that is difficult for competitors to replicate.
How to build business relationships with suppliers
There are several ways to improve your relationship with suppliers and set the foundations for a long-term partnership, apart from discovering how supply chain finance works.
Choose suppliers with values that align to yours
Building strong relationships is easier when you work with suppliers whose values align with your own. For example, if your business prioritizes sustainability, partnering with suppliers offering eco-friendly solutions strengthens both the relationship and your brand’s commitment to these values.
Maintain clear, consistent communication
Clear communication is the backbone of successful partnerships. Misunderstandings or unclear expectations can lead to delays and friction, impacting customer satisfaction. Ensure communication is two-way and well-structured by:
Using accessible communication tools
Clarifying terms, standards, and expectations upfront
Scheduling regular touchpoints to address updates and issues
Consider cultural differences
Global supply chains now face new challenges, including geopolitical and cultural considerations. Understanding cultural sensitivities and business practices in your suppliers’ regions can help build rapport and avoid misunderstandings. When in doubt, local consultants or in-depth research can help navigate these complexities effectively.
Establish clear processes
Streamlined processes reduce errors, delays, and frustration for all parties involved. Investing in automation tools and digital platforms not only enhances efficiency but also signals your commitment to operational excellence. Clear financial processes, such as prompt payment systems, further solidify trust.
Reward loyalty
Loyalty is key to fostering long-term partnerships. Instead of focusing solely on the lowest cost, businesses are increasingly recognizing the value that responsive, high-quality suppliers bring. Rewarding loyalty with consistent contracts or exclusive opportunities strengthens relationships while contributing to your operational resilience.
Relationships first
In 2024 and beyond, strategic supplier relationships remain a cornerstone of business success, even as industries embrace rapid technological advancements. Building people-centered partnerships not only ensures smoother daily operations but also positions your business for long-term growth and adaptability.
By fostering collaborative, mutually beneficial relationships, you can create a unique advantage that allows you to thrive in an increasingly complex environment.
Interested in building stronger relationships with your suppliers? Get in touch today to discover how Octet can help.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
When it comes to complex and interconnected global trade, robust supply chain management practices are increasingly important to ensure your business is operating as efficiently as possible. As your business navigates through current geopolitical turbulence and economic uncertainties, the importance of having strong supply chain strategies becomes even more important. These global issues need to be considered not only in the context of supply chain management, but also in terms of critical external funding and cash flow solutions including supply chain finance, trade finance and debtor or invoice finance.
Impact of recent geopolitical events: Iran Drone Strike on Israel
The recent Iran drone strikes on Israel have sent shockwaves across international borders, igniting concerns over heightened tensions in the Middle East. As geopolitical tensions escalate in this already volatile region, businesses worldwide are left to grapple with the potential repercussions on their supply chains and such critical items as oil, iron ore and other natural resources. With inflation and interest rate volatility still a key concern here in Australia and other countries, robust supply chain management will continue to be a vital tool for mitigating risks and ensuring operational resilience.
By integrating risk assessment practices into your businesses supply chain management, you can proactively identify vulnerabilities and implement contingency plans. From diversifying supplier networks in other regions (or locally where possible) to leveraging advanced technologies for real-time monitoring, you can help to protect your businesses supply chain against geopolitical disruptions. On face value most of these global events appear a literal world away, but the impacts often hit a lot closer to home on real world items such as fuel and shipping container costs.
Strategic importance of China ties in supply chain management
Navigating this scenario could become even more intricate due to China’s involvement. China appears to strive for a delicate equilibrium in its Middle East relations, maintaining robust connections with various stakeholders. Notably, its close ties with Iran have come to the forefront, with reports suggesting Chinese support for Iran’s actions against Israel.
China’s pivotal role in the global economy underpins the strategic importance of its trade relationships. As a leading manufacturing hub and a key player, particularly in Australia’s supply chain networks, China’s economic movements exert significant influence on our fortunes. The interconnectedness of supply chains means that any developments affecting China can reverberate across industries and continents.
For Australian businesses engaged in international trade, maintaining a resilient and diverse supply chain often means spending time understanding China’s economic policies, trade agreements, and geopolitical positioning. The often discussed ‘Chinese housing bubble’, long-term tensions with Taiwan and many other areas have the potential to materially impact the Australian economy, with SMEs particularly vulnerable.
By forging strategic partnerships and adopting agile supply chain management practices, businesses can navigate through uncertainties and capitalise on emerging opportunities in the Chinese market.
Adapting supply chains to global uncertainties
Amidst geopolitical upheavals and geopolitical rivalries, the question arises: How does this affect global and local supply chains? The interconnected nature of modern supply chains means that disruptions in one region can trigger cascading effects across the entire network. From transportation delays to trade restrictions, businesses must contend with a myriad of challenges in sustaining the flow of goods and services.
Effective supply chain management means taking a proactive approach to risk mitigation, encompassing scenario planning, supply chain mapping, and supplier diversification strategies. By fostering transparency and collaboration across supply chain partners, businesses can enhance their agility and resilience in the face of geopolitical uncertainties.
Navigating geopolitical risks: implications for Australian businesses
For Australian businesses, the evolving geopolitical landscape poses both challenges and opportunities. As a nation heavily reliant on international trade, Australia’s economic prosperity is directly linked to global supply chains. The ramifications of geopolitical events, such as the Iran drone strike and geopolitical tensions in the Asia-Pacific region, reverberate throughout Australia’s economy.
From the mining sector to the agricultural industry, Australian businesses must assess the geopolitical risks inherent in their supply chains and devise strategies to mitigate potential disruptions. One emerging trade partner outside of China is India. In 2023 Australia and India signed the historic India-Australia Economic Cooperation and Trade Agreement (IA-ECTA):
making Australian exports to India cheaper
opening up new import opportunities
creating a slew of new job prospects for Australian businesses
The IA-ECTA is but one avenue that your business can diversify its global trading partners, ensuring that global geopolitical risks such as those currently occurring in the Middle-East and from China through Asia Pacific have a minimal impact on the supply chain and ultimately cash flow and bottom-line profitability.
Easing cash flow challenges via smart working capital solutions
In times of supply chain disruptions caused by geopolitical events, your business will often encounter cash flow challenges due to delayed payments or interrupted production cycles. This is where working capital solutions such as trade finance and debtor finance play a crucial role in mitigating financial strain.
Trade finance provides a flexible line of credit to power your businesses international and domestic trade transactions. It helps you manage the complexities of buying and selling goods and services across borders by providing flexible finance solutions tailored to your needs. Trade finance ensures parties involved in the transaction can navigate issues like payment delays, currency fluctuations and credit risks, enabling smoother and more secure trade operations.
Similarly, debtor finance, also known as invoice financing or receivables finance, offers businesses immediate access to cash by leveraging their accounts receivable as collateral. In the event of delayed payments from customers due to supply chain disruptions, debtor finance provides businesses with the liquidity needed to maintain operations and seize growth opportunities.
By integrating working capital solutions into your business’s financial strategies, you can effectively manage cash flow fluctuations arising from geopolitical events, thereby enhancing resilience and enabling cash flow for long-term growth.
Detailed and strong supply chain management practices are critical for businesses seeking to navigate the complexities of global commerce amidst geopolitical uncertainties. By embracing innovative technologies, forging strategic partnerships, and adopting agile supply chain practices, businesses can enhance their resilience and thrive in an increasingly competitive and global economy.
Octet’s tailored working capital solutions have supported many businesses with supply chain finance strategies. Contact our team of experts today for more information on how we can help power your business.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
There’s no doubt global supply chains continue to face a multitude of challenges that demand innovative solutions. As we head into 2024, continuing disruptions caused by the COVID-19 pandemic, ongoing global tensions, inflationary pressures, supply uncertainty and environmental concerns are all forcing companies to re-evaluate their traditional supply chain models.
So, what are the future supply chain issues facing Australian businesses and their global trading partners? We explore the complex challenges confronting supply chains into 2024 and beyond, and touch on strategies to help organisations adapt and thrive.
6 global supply chain issues and trends in 2024
Many global issues have highlighted the vulnerabilities in supply chains over the past few years, says Octet’s Supply Chain Finance Manager, Joe Donnachie. So, what are the major supply chain challenges and trends as we move into 2024 and beyond? Here are our top six.
1. More circular supply chains
Manufacturers continue to move towards a circular supply chain model as we enter 2024. Gartner reports that in 2023, 20% of tech hardware vendors’ products were associated with circular initiatives. By 2030, that figure will increase to 80%. As businesses in various industries look to re-use and re-manufacture end-of-life products, vendors in the tech hardware industry will be particularly aware of mitigating the environmental impact of their products.
Every business has a different focus on creating a more sustainable supply chain. For some, it’s about making packaging more sustainable. Others will concentrate on the product and incorporate recycled materials into their manufacturing processes. While some businesses will repair, refurbish and recycle their goods to increase product lifetimes.
“Consumer demands have definitely changed,” says Joe. “While inflationary pressures mean most people have less cash to spend on disposable goods, there’s a lot more focus on where the goods come from and the sustainability of those end products.”
2. Ongoing skills shortages
Those in the distribution industry continue to experience talent shortages, affecting production and service delivery. Companies are having to employ technology to help workers access systems easily and securely, while automating routine tasks and creating a positive work culture to attract and retain employees.
As the skills shortage and increasing labour costs continue to affect output, margins are being reduced, and businesses will have to look to AI, digital transactions, robotics and automation to remain competitive.
Joe says an increase in automation and digital documentation requires workers along the supply chain to adapt and gain new skills to incorporate this new technology into their work routines.
3. Increased consumer pressures
While traditional supply chains were a relationship between a business and its suppliers, a recent, more active addition has complicated that relationship — the consumer. According to Forbes, thanks to digitisation, consumers are now more aware of how products are made, where they come from, and other options available to them. This new relationship adds further complexity to supply chain management, and that will only increase in the future.
“There’s a lot more pressure from the consumer,” says Joe. “They’re substantially more conscious of the source of products. I see it in items such as clothing, food and alcohol. For example, there’s now a big shift towards low- or non-alcoholic drinks, and that industry has just boomed over the last three years. All driven by consumer demand and using social media and other tech-driven forums to amplify word of mouth.”
4. Rising inflation and economic instability
The Reserve Bank’s efforts to ease inflation through numerous steady rate hikes have led to economic uncertainty for consumers and a reduction in spending, which will no doubt continue into 2024. Adapting to a changing economy is vital for businesses to stay competitive in the years ahead. All businesses will need to be flexible and prepared to change their services, products and marketing plans to meet consumer demand.
It’s a pressure felt around the globe as other central banks’ efforts to tame inflation continue to dampen economic growth. The IMF reports the factors that could potentially hinder economic growth in the future include the risk of inflation staying high or rising further, the chance of further extreme weather events, China’s economic recovery slowing and an escalation in the Ukraine war, which could lead to even more restrictive economic policies.
The global financial pressures causing supply chain disruptions will not likely ease in 2024, particularly when we consider the current Israel/Palestine conflict in the Middle East.
5. Ongoing supplies shortages
From minerals to medicine, building supplies and grocery staples — supplies of materials around the world failed to meet consumer demand during COVID-19 and in the years that followed.
While the semiconductor supply to the automotive industry is finally improving, chip shortages could still affect manufacturers in 2024 as demand outstrips supply.
Closer to home, medicine shortages are still affecting Australians. The TGA reports that hundreds of medications are in ‘short supply’, with the nation’s pharmacists forced to offer substitutes to their customers.
6. Easing of shipping pressures
Shipping delays, bottlenecks, container shortages and Russia’s war on Ukraine have heavily affected shipping in the past few years, but the outlook is more positive for 2024. International Cargo Express predicts the industry will return to normal in 2024 with new capacity coming into the market, while carriers will balance their supply with new procedures, and ships will become more reliable. There will also be a steadying of freight rates.
DHL predicts a steadying of rates later in 2024, and reports that as new containers enter the market, the industry will enjoy more capacity and an improvement in the reliability of schedules.
Allianz reports the world’s container fleet grew by 6.3% in 2023 and will continue to grow by 8.1% in 2024. Considering congestion at ports is also easing, supply will likely rise.
How to overcome supply chain challenges
As we head into 2024, geopolitical uncertainty, economic pressures and ESG demands are forcing a rethink of conventional supply chain models, which will need to better balance sustainability, speed, responsiveness and cost. So what can businesses do to alleviate supply chain issues, protect their supplier relationships and ensure longevity?
Diversification
Relying on limited suppliers left businesses vulnerable in the years during and after COVID-19. “A solution is to diversify that risk to multiple supply chain sources, and that’s what has really happened over the last few years,” Joe says.
Diversifying a business’ supply base is, in theory, a great idea, but Joe warns it’s not as simple as it sounds. “It comes back to how dependent businesses are on a particular product or component coming into the country and whether or not they have the ability to, say, start setting up a workforce in another country, which obviously has its own tax implications and regulations. What is the competition in that area as well? These factors make it very challenging, but necessary, to diversify your supply chain.”
Analytics
All businesses should be looking to implement a digital supply chain that takes advantage of analytics and uses consumer data to inform decision-making. By aligning supply with real-time demand, businesses can ensure more products are delivered on time while offering exceptional customer service and minimising costs, such as warehousing and storage.
AI and Robotics
Forecasting has always played a role in supply chain management, as it enables businesses to plan for increases in demand, supply shortages and unforeseen events. Now, AI is allowing predictions to be made from massive amounts of data faster and more accurately than ever before. The pandemic showed just how important it is to plan for unexpected circumstances. AI has the potential to become an essential risk management tool.
As the world’s businesses continue to grapple with worker shortages and inflation, they are turning to automation and robotics. Prices of robotics are dropping, and when coupled with AI, can become a powerful and viable business tool.
Other technologies
New technologies are being embraced along the supply chain. 3D printing is allowing businesses to print parts or whole products and reduce reliance on overseas suppliers or vulnerable supply chains. Blockchain solutions are also providing increased accountability and responsiveness along complicated networks. Blockchain technology could centralise and streamline processes in an industry such as shipping, which requires considerable documentation and complex procedures.
Maximise your supply chain performance with Octet
Octet’s supply chain finance solutions power your business to thrive, no matter what supply chain issues you’re facing. With our secure supply chain platform, you can use your credit or debit cards to ride fluctuations in commodity prices and exchange rates and make cross-border payments easily.
With ourDebtor Finance facility, you can access up to 85% of your unpaid invoices to boost cash flow in your business and capitalise on opportunities. Need to increase your purchasing power? OurTrade Finance facility is a convenient line of credit that allows you to pay both local and global suppliers with up to 60 days interest-free and 120-day repayment terms. Contact our team of working capital specialists to discover how Octet can help accelerate your cash flow and improve supply chain dynamics today.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Over the past few years, the food and beverage industry in Australia has faced a series of events that seem to be growing in intensity. The global pandemic created supply chain challenges and skills shortages, while political tensions and social unrest continue to send shockwaves across global markets. The growing urgency of the climate crisis is also putting pressure on consumers and manufacturers to act now to create a sustainable future for their businesses and the world.
Although it’s been hit hard, the food and beverage industry has remained resilient. According to an October 2022 report, the global industry grew by 8.7% from 2021 to 2022, and this growth is set to continue. Whilst the Australian Food and Grocery Council reports that the local industry has the potential to become a $250 billion powerhouse by 2030 — double its current size.
However, for your business to claim its share of the pie, you need to clearly understand the specific challenges and opportunities that exist in the industry today.
Let’s explore the most significant trends in the food and beverage industry and uncover how you can overcome these challenges to harness current and future opportunities.
10 trends that will shape the future of the food and beverage industry in 2023 and beyond
Supply chain challenges to continue
Supply chain disruptions will continue to be one of the most significant challenges in the food and beverage industry in 2023. Although the days of domestic lockdowns are gone, disruptions to the global supply chainremain, with Toll Group Managing Director, Thomas Knudsen revealing that supply chain issues are likely to persist in 2023.
The Russia-Ukraine conflict has greatly impacted supply chains, with economic sanctions, undersupply of products and a surge in commodity prices affecting the food and beverage industry worldwide.
Congestion and backlogs in ports around the world are also causing delays in supplying key ingredients. This has forced many food and beverage organisations to develop workarounds, such as formulating alternative recipes to continue production without key ingredients. They are also adopting circular supply chain models and embracing technological innovations, such as AI to streamline processes and gain more control of their supply chain.
Fruit and vegetables have experienced the biggest price increase, with data from Deakin University suggesting that fresh produce has risen 6.7% in just over 12 months. This is being driven by a number of local and global factors, including flooding, supply chain issues and rising fuel and transportation costs.
This inflation will have varying impacts across the food and beverage industry. While it’s good news for large supermarket players, others in the industry may well feel the price squeeze.
And given the integral role of food and beverage products in the hospitality industry, rising food inflation is a critical factor to keep an eye on. For example, restaurants typically increase their menu prices when ingredient costs rise, but if wage inflation doesn’t keep pace, price increases may dampen consumer demand.
Staff shortages set to linger
Staff shortages are another pressing challenge in the food and beverage industry today. According to the latest ABS Business Conditions and Sentiments report, accommodation and food services businesses were the most likely to report difficulty — 51% of businesses stated they were struggling to find suitable staff to fill jobs.
Low unemployment rates and a continued shortage of international workers has meant a critical undersupply of staff, forcing some businesses to reduce hours due to a lack of workers.
What was an emerging issue in the hospitality industry back in 2020, is still one of the current trends in the food service industry in 2023. And, as per warnings from KPMG, it may remain a concern for the next three to five years.
Conscious consumers to drive growth
Rising consumer concerns about environmental issues and sustainability are also forecast to drive food and beverage industry growth.
Consumers are making efforts to choose seasonal and local produce and reduce carbon emissions, making small and independent businesses more attractive options.
Packaging is another area that’s coming under increased scrutiny, and the food and beverage industry is taking action on this trend. A recent McKinsey global survey of packaging purchasers across industries reported that 75% of organisations have already made clear sustainable-packaging commitments.
Uptake of digitalisation and automation to increase
Creating efficiencies and cost-cutting while maintaining quality is one of the many challenges in food industry finance. In 2023, organisations will be looking to digital and automation technologies to solve some of these challenges, from digital expiration date labels, sensors that gather data on machine performance and analytics that assess shelf life and product traceability.
Technology in the food and beverage industry has come a long way. For example, e-commerce in the food and beverage industry has proliferated to match consumer preferences for online shopping. But the Australian Food and Grocery Council has warned that significant tech development investment in local food manufacturing is required or the industry risks losing ground to imports.
Growth of meal prep kits and food boxes that offer consumers convenience
Meal prep kits are one of the big success stories in the food and beverage industry in recent years, with pandemic lockdowns kickstarting their popularity.
In 2023, amid rising food costs, an increased focus on nutrition and more awareness of the value of reducing waste, meal kits are set to become one of the biggest growth areas in the food and beverage industry.
According to Future Market Insights, the meal kit delivery services market is expected to grow 15% over the next decade to represent a US$59.2 billion sector.
Healthier consumer food preferences to trend upwards
Health concerns are on the rise and people are becoming increasingly focused on what they eat. In a recent Deloitte survey, 93% of consumers said they wanted to eat healthily at least some of the time.
And with consumers becoming more aware of the link between food and overall health, they’re changing their shopping habits accordingly. This means a shift towards fresher produce, less meat and reduced sugar.
Companies can take advantage of this trend, by offering healthier products or adapting existing products for certain diets (such as gluten-free or vegetarian).
Demand for non-alcoholic drinks to keep rising
In line with an increased consumer focus on health, non-alcoholic drink sales have skyrocketed in recent years.
According to the International Wines and Spirits Record, the no- and low-alcohol beverages market has reached US$10 billion and is set to grow by 8% to 2025. This is compared to only 0.7% growth of regular alcohol volume during the same period.
Increased awareness of the value of a balanced lifestyle has fuelled this growth, with millennials and higher-income earners the biggest spenders in this category.
Demand for plant-based and alternative proteins to grow
Plant-based ‘meat’ is set to become one of the biggest growth areas in the food industry in 2023. Already accounting for $150 million in consumer spending, it’s projected to contribute almost $3 billion in domestic sales by 2030.
According to Food Innovation Australia Limited (FIAL), this potential growth represents $5 billion in value-added opportunities and 6,000 new jobs in the sector over the next decade. There are countless opportunities for manufacturers that embrace alternative proteins such as seaweed, nuts and seeds and edible insects.
Payment delays and insolvencies to increase
Rising inflation, increased transport costs, supply chain issues and global uncertainty are putting financial pressure on many organisations in the food and beverage industry. These factors could lead to an increase in industry payment delays and insolvencies in 2023.
Insurance company Allianz predicts an acceleration in business insolvencies globally, and the food and beverage industry has been pinpointed by some as one of the sectors with the highest probability of payment default in 2022-2023.
How to harness opportunities to grow your food and beverage business
Some of these trends need to be overcome and others harnessed. Regardless, these are the tangible actions you can take to help grow and protect your food and beverage business.
Investing in digitalisation and automation technologies
For those in the food and beverage industry, technology is one of the most powerful ways to gain a competitive advantage. For example, automation and robotics can help improve productivity, particularly for food manufacturing businesses. Sensors and predictive analytics can improve competitiveness by reducing water and energy consumption, as well as minimising equipment downtime. Meanwhile, artificial intelligence and virtual reality can also speed up the product development process within the food industry. E-commerce digital infrastructure allows businesses to better meet the growing consumer preference for online shopping. Online wine retailer Vinomofo is a successful e-commerce business example to take note of.
Adapting products to meet changing consumer preferences
Growth opportunities exist for food and beverage businesses to adapt or introduce non-alcoholic drinks or other products, focusing on health, sustainability and plant-based/alternative proteins, all while promoting convenience.
Sustainable packaging should also be considered. It’s a commitment that Mars Wrigley Australia has made. The creator of Snickers and Milky Way has a goal of transitioning its products to 100% recyclable paper-based packaging by 2025. To do so the company will not only redesign its packaging, but also support recycling infrastructure and educate consumers.
Undertaking robust business continuity planning
Global economic uncertainty is one of the most significant challenges facing the food and beverage industry today. To help prepare for future market uncertainty, Food Innovation Australia Limited (FIAL) suggests that food and beverage businesses rethink their business continuity planning, including cash and liquidity planning.
Unlock your business potential with Octet
At Octet, we can help you capitalise on these industry opportunities with our intelligent working capital solutions. Designed for the unique requirements of the food and beverage industry, our smart, fast and flexible finance solutions give you the power to leverage opportunities as they arise.
We’ll work with you to unlock your business potential by:
Strengthening your cash flow. Our Debtor Finance solution lets you access up to 85% of the funds from your unpaid invoices within 24 hours. That means you get cash when you need it most to help your business withstand the payment delays forecast to impact the industry in 2023. The result is increased cash flow, more liquidity and — ultimately — less risk for the entire supply chain. For beverage company Saintly, this facility allowed it to grow the brand while alleviating the pressure of cash flow fluctuations.
Helping you ride out pricing and exchange rate fluctuations. Our secure supply chain platform helps to manage the peaks and troughs of commodity-price and exchange-rate fluctuations. It allows you to make cross-border payments with your existing debit/credit cards, bank accounts and Octet finance solutions.
Giving you the flexibility to adapt. Meeting changing consumer preferences requires flexibility. Having cash flow available in line with your invoiced sales lets you evolve your product offerings or invest in food-and-beverage-industry-specific technology without going into uncharted financial territory. With our Trade Finance facility, you’ll have access to a convenient, revolving line of credit (with up to 60 days interest free and 120-day repayment terms) so you can seize opportunities as they arise.
Improving business efficiency. Our working capital solution, Supply Chain Accelerate, allows more sophisticated businesses to access an unsecured, off-balance sheet source of funding, settling 100% of your supplier invoices upfront, while you can repay 30, 60 or 90 days later.
Reinforcing your supply chain. By using Trade Finance as an intelligent procurement tool, you’re also able to take advantage of any available early payment discounts with both local and overseas suppliers. This might allow you to buy extra stock or take advantage of bulk purchases to attain discounts. In turn, this can help you to reduce the potential supply chain disruptions that are forecast to impact the industry in 2023.
Powering the food and beverage industry
Octet provides solutions for all of your supply chain business finance requirements in one central location. We can help you better manage your cash flow, grow your business and leverage both global and local opportunities.
Get in touch today to discover which options will best suit your business.
The Australian pharmaceutical industry has certainly had its challenges in the past year. The ongoing effects of the global pandemic have continued to put pressure on the industry, while rising inflation, geopolitical instability and a shift in workforce behaviours have added to the already burdened sector.
Amid this growing list of challenges, pharmaceutical companies are looking for ways to build business resilience so they can continue to develop lifesaving solutions for patients both locally and around the world.
As we kickstart 2023, let’s take a look at the biggest challenges in the Australian pharmaceutical industry.
Adding to this challenge is the shift in the way we work. The rise of remote working has caused a spike in employee expectations, with more people opting for organisations that offer flexible working arrangements, hybrid set-ups and remote opportunities.
Organisations are increasingly looking for ways to attract and retain skilled talent and are focusing on reskilling, upskilling and automation to solve one of the biggest challenges facing the pharmaceutical industry today.
Challenge 2 — Clinical trials playing catch up
For pharmaceutical companies running clinical trials for anything other than COVID-19 vaccines, the pandemic caused huge interruptions. And although the primary effects of the pandemic are receding, we’re still feeling the impact as we move into 2023.
Because new drug approvals depend on successful trials, this has meant the loss of a staggering amount of research, drug development and funding. As a result, both the industry and those who fund it have suffered financially, and many are still playing catch-up in their trial programs.
Companies in the pharmaceutical industry are now looking to technologies such as AI and virtual platforms to either restart or recreate trials with less face-to-face interaction. However, this new technology comes at a cost — significantly lowering or even erasing profit margins.
Challenge 3 — Supply chain disruptions
Although the pharmaceutical industry has historically been protected from supply chain disruptions because of high inventory levels, there have been widespread supply chain pressures across almost every sector, particularly over the past year.
ABS data from June 2022 shows that more than two in five businesses (41%) have faced supply chain disruptions, and the Australian pharmaceutical industry was no exception.
There continues to be a strong reliance on raw materials from abroad, with pharmaceutical companies relying heavily on imports from China while also looking to India for generic drug production.
According to the US Food and Drug Administration’s Center for Drug Evaluation and Research, China and India combined account for 31% of FDA-registered facilities around the globe. This heavily dependent supply chain continues to be one of the major challenges facing the pharmaceutical industry, with the drug shortages that peaked during the pandemic being more than likely to continue into 2023.
Many pharma companies are looking to supply chain innovations and circular supply chain models to tackle these challenges and build business resilience. Examples include establishing robust supply chain relationships and networks to better take advantage of market demand and moving to dual or multi-sourcing models backed by intelligent supply chain technology.
Challenge 4 — Cultural focus on prevention, rather than treatment
For humans in general, the cultural shift towards preventing rather than curing many diseases is great news. However, for the pharmaceutical industry, it means a serious drop in funding — both government and otherwise.
As new developments in ‘lifestyle cures’ such as elimination diets, improved sleeping conditions and increasing physical activity become commonplace, consumers are moving away from medication as the primary treatment for disease. With this trend comes lower medication turnover and more roadblocks to securing desperately needed funding.
Challenge 5 — Developing new cures for presently incurable diseases
Identifying cures for presently incurable diseases, such as cancer, Alzheimer’s and epilepsy, is a challenge that the pharmaceutical industry has always faced. Quick solutions are rare, and research and development is a long game.
Here in Australia, the Albanese Government is boosting stem cell research by offering $25 million in grants. This is part of a $150 million commitment over nine years, showing just how big a drive is needed in this area.
But developing new and innovative treatments requires continual and substantial investment. Without it, the goal of discovering cures that work well enough to earn strict regulatory approvals will be difficult to achieve.
Power your business growth with Octet
Although these challenges vary significantly in their origins, the solution to them is often to strengthen business cash flow. Exploring healthcare finance solutions could make a difference in addressing and overcoming all of these hurdles. Access to strong, diverse and reliable sources of cash flow can be a make or break for pharmaceutical companies.
Octet has a range of solutions to help your pharmaceutical business meet the current challenges and grow in 2023 and beyond. That way you can remain focused on serving your customers, not worrying about cash flow. These solutions include:
Our Trade Finance facility, a flexible line of credit that you can use to pay your suppliers earlier at home and around the world, with up to 60 days interest free and 120-day repayment terms
Debtor Finance, which allows you to convert up to 85% of your unpaid invoices into funding within 24 hours
Supply Chain Accelerate, an unsecured, off balance sheet source of funding, which settles 100% of your supplier invoices upfront, while you can repay 30, 60 or 90 days later
Our team of working capital specialists has helped business owners around the country overcome financial challenges, explore new avenues for success and achieve sustainable business growth. Talk to us today about which finance solution is right for your fast-growing pharmaceutical company.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgement. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgement as at the date of publication and are subject to change without notice.
The International Monetary Fund (IMF) recently downgraded its 2022 global growth forecast to 3.6%. This was largely in response to Russia’s invasion of Ukraine.
But despite the latest global economic challenges, the IMF forecast an 8.2% economic growth rate for India this year. Compare that to the following growth rate projections for:
China at 4.4%
the United States at 3.7%
advanced European economies at 2.8%
It’s no wonder that world leaders have been trying to beat a path to India’s door. And the good news is that Australia got there first.
The two countries signed an interim India-Australia trade agreement on 02 April 2022, with it enterted into force on 29 December, 2022.
Known as the India-Australia Economic Cooperation and Trade Agreement (IA-ECTA), its aims include:
making Australian exports to India cheaper
opening up new import opportunities
creating a slew of new job prospects for Australian businesses
To help your company take advantage of the potential opportunities, we’ve created a guide to the Australia free trade agreement with India. It covers everything from background on the historic trade agreement to what the deal could mean for critical Australian industries.
Understanding Australia-India trade relations
According to the Department of Foreign Affairs and Trade (DFAT), two-way trade in goods and services between Australia and India grew “in value from $13.6 billion in 2007 to $24.3 billion in 2020.”
Additionally, in 2020, India was Australia’s:
seventh-largest trading partner
sixth-largest goods and services export market, valued at $16.9 billion
third-largest market for services exports
As background, India is the world’s largest democracy and has a population of 1.3 billion people.
Over the past decade, India has also experienced significant economic growth, emerging as an influential global player. In terms of purchasing power parity, it has become the world’s third-largest economy.
As stated by DFAT, “India is an attractive market for Australian exporters due to:
a fast-growing and increasingly affluent consumer market
a transforming economy that offers fast-growing opportunities for Australian businesses
an appetite for Australia’s premium products and services.”
Given the opportunities it creates and the fact that negotiations on a trade deal like this originally started in 2011, calling the agreement ‘historic’ is not an overstatement. Just over a decade ago, the two countries started negotiations for a Comprehensive Economic Cooperation Agreement (CECA). However, despite negotiations undergoing nine rounds, an agreement never eventuated. So both countries agreed to suspend negotiations in 2015. Then, in June 2020, the two countries formally re-launched CECA negotiations, leading to the recent signing of the interim IA-ECTA in June 22. This Agreement is in force from 29 December, 2022. Looking ahead, both countries are expected to continue working towards a full Comprehensive Economic Cooperation Agreement.
Business impacts of the India-Australia free trade agreement
The IA-ECTA eliminates tariffs on over 85% of Australian goods exported to India. This figure will then rise to almost 91% of tariffs over ten years. DFAT estimates that this will be “commercially significant for up to $14.8 billion worth of Australian merchandise trade destined for the Indian market each year.”
In return, the Australia-India trade agreement will allow around 96% of Indian imports to enter Australia duty-free. The IA-ECTA will also have additional benefits for specific Australian industries. Let’s take a look at some of these for each relevant industry.
Agriculture
Overall, Australia’s agricultural industry will win big from the IA-ECTA. However, the agreement doesn’t include some trade-sensitive goods for India, such as beef, dairy, chickpeas and wheat.
The IA-ECTA exclusions for beef and dairy are unlike the China-Australia Free Trade Agreement (ChAFTA) goods provisions, which we explored in our recent article on importing from China. However, despite ChAFTA, China introduced trade restrictions in 2020 on Australian exports of:
beef
lobster
cotton
coal
copper
timber
China also introduced significant tariffs on Australian wine and barley.
While our country’s trade with China heads into unknown territory, the IA-ECTA provides plenty of opportunities for Australian businesses.
According to an Australian Government media release, key IA-ECTA benefits for the agricultural and food industries include:
Current sheep meat tariffs of 30%: immediately eliminated, providing a boost for Australian exports that already command nearly 20% of India’s market.
Current wool tariffs of 2.5%: immediately eliminated, “supporting Australia’s second-largest market for wool products”.
Current tariffs of 150% on wine with a minimum import price of US$5 per bottle (based on Indian wholesale price index for wine): immediately reduced to 100%, and subsequently reduced to 50% over ten years.
Current tariffs of 150% on wine bottles with a minimum import price of US$15 (based on Indian wholesale price index for wine): immediately reduced to 75%, and subsequently reduced to 25% over ten years.
Current tariffs of up to 30% on avocados, onions, broad beans, kidney beans, adzuki beans, cherries, shelled pistachios, macadamias, cashews in-shell, blueberries, raspberries, blackberries and currants: eliminated over seven years.
Current tariffs on almonds, lentils, oranges, mandarins, pears, apricots and strawberries: reduced, “improving opportunities for Australia’s horticulture industry to supply India’s growing food demand.”
In addition, DFAT states that the following preferential tariffs will apply:
Seafood: immediate elimination of tariffs for fresh rock lobster, and elimination over seven years for other fresh, frozen and processed seafood products.
Infant formula: elimination of tariffs over seven years.
Barley, oats and lentils: locked-in duty-free entry for barley and oats, and immediate 50% reduction for in-quota exports of lentils.
Materials
The mining and resources sector will also enjoy significant benefits from the IA-ECTA including:
Coal, alumina and metallic ores, including manganese, copper and nickel: tariffs immediately eliminated.
Critical minerals, including titanium and zirconium: tariffs immediately eliminated.
LNG tariffs: immediately bound at 0%.
Given that India is Australia’s fifth-largest energy and resources market, tariff eliminations are particularly relevant.
According to global law firm, Norton Rose Fullbright, “the growing importance of India to global manufacturing means that Australia’s critical minerals and resources sector can expect greater certainty in the export of minerals required to produce mobile phones and monitors.”
Additionally, Australia is in a favourable position to supply India with critical minerals to power clean energy. These include the minerals required to manufacture solar panels and electric cars.
Pharmaceutical and Healthcare
The agreement is also good news for the pharma and healthcare industries: eliminating tariffs on pharmaceutical products and certain medical devices over five and seven years.
And the IA-ECTA benefits Australian service suppliers too, including business services (medical and dental) and hospital sectors. Specifically, it states that these suppliers will “receive the best treatment accorded by India to any future free trade agreement partner.”
Meanwhile, for pharmaceutical imports to Australia, the IA-ECTA includes provisions stating that the therapeutic goods regulators of each country must work together to facilitate trade.
According to a recent Australian Financial Review article, this means that:
“Australia has agreed to recognise approvals gained by Indian products in major markets, including the European Union, the UK, and the United States, and to speed up the assessment of manufacturing facilities in a similar way.”
Construction and Engineering
The IA-ECTA guarantees that Australian construction and engineering service suppliers will “receive the best treatment accorded by India to any future free trade agreement partner.”
In other words, the agreement will help Australian-based businesses that need employees skilled in science, technology, engineering, maths (STEM) or information technology (ICT).
Under the deal, DFAT also states that Australia will extend access time in the country for former Indian students after completing a:
diploma or trade qualification (up to 18 months)
bachelor’s degree (up to two years)
master’s degree (up to three years) or doctoral degree (up to four years)
An additional year (increasing from two to three years) will be available for Indian students who graduate with bachelor’s degrees in STEM and ICT with First Class Honors.
Finally, the IA-ECTA also sets the foundations for each country to negotiate potential mutual recognition between professional services bodies of:
qualifications
licensing
registration procedures
DFAT states, “Australian professionals such as architects, engineers and accountants will benefit as this framework will help improve the recognition of professional qualifications, and promote two-way mobility.”
Retail and Wholesale
According to DFAT, “India will provide market access for single-brand retailing and franchising, as well as commitments regarding wholesale distribution services.
Australian internet services businesses in India will also have more opportunities to expand their portfolio with a foreign equity limit of 74% for commercial presence.”
Finally, several Indian exports into Australia will have duty-free status, with the following being most relevant to the retail and wholesale industries:
pharmaceutical
clothing
textiles
footwear
leather
gems
engineering goods
How Octet can help to power business growth into Indian markets
The Australian Government’s goals for the IA-ECTA are to make India:
one of the country’s top three export markets by 2035
the third-largest destination in Asia for outward Australian investment
With all the potential on offer for Australian exporters, you might be considering ways to successfully enter the Indian market or expand your company’s existing trade in the country.
Octet can help with both goals. Here’s how.
Boost your cash flow confidence
If you’re looking to enter the Indian market, it’s vital to ensure that your local Australian operation has enough cash flow sustainability to support international growth.
Our Debtor Finance solution lets you leverage your unpaid invoices to get the revenue from your sales faster. You can use it to access up to 85% of your accounts receivable value within 24 hours. And as your business grows, so too does your available cash flow.
Similarly, our Debtor Finance solution can help to fund business growth for exporters who want to expand their presence in the Indian market. This ensures your receive payments from your local buyers within 24 hours – on time, every time. You can then use that money to invest in strategies to grow your market share in India, such as:
developing a new marketing plan to appeal to new buyers
increasing business development activities to build relationships with those buyers
acquiring talent, technology or competitors to increase your competitive advantage
You could also consider our Trade Finance solution, which gives you a convenient line of credit for your business. This innovative solution essentially allows you to:
set your own trading terms, with up to 60 days interest-free and 120-day repayment terms
negotiate early payment discounts with both local and international suppliers
receive your imported goods earlier, and therefore commence the local sales process faster than competitors
Essentially, our Trade Finance solution unlocks working capital. This is essential because the longer the period between your supplier receiving payment and actually shipping the goods, the longer your working capital stays tied up in the transaction.
Simplify your overseas trades
Keeping on top of the steps in your supply chain, from initial enquiry all the way through to product or service delivery, can be a challenge. That doesn’t even factor in coordinating communication between multiple stakeholders.
Thankfully, our intelligent supply chain platform connects every step and stakeholder in a central location to simplify exporting to India.
The platform’s multilingual capabilities let you easily communicate with international partners in their own language. As a result, you’ll save time and eliminate errors.
Plus, we verify all platform members through comprehensive security processes that include:
Anti-Money Laundering (AML)
Know Your Customer (KYC)
Counter-Terrorist Financing (CTF)
Economic Trade Sanctions (ETS).
As a result, you can have complete confidence that your transactions are safe and secure.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
The past few years have presented the Australian food and beverage industry with exceptional and unforeseeable challenges.
While demand for essential food and beverages will always exist, many businesses in the industry are experiencing significant challenges, primarily due to:
changing customer needs
supply chain disruptions
currency fluctuations
climate change
cost-of-living pressures
skills shortages
Now, more than ever, managing finances in the food industry is crucial to staying profitable and building a resilient business. Let’s take an in-depth look at the challenges facing the food and beverage industry and how businesses in the sector can best manage their risk.
The importance of Australia’s food and beverage industry
The food and beverage sector is Australia’s largest manufacturing industry, accounting for 32% of the country’s total manufacturing turnover. According to the Australian Food and Grocery Council’s 2021 State of the Industry report, the food and beverage, grocery and fresh produce sector is worth $132 billion and employs more than 270,800 people.
And perhaps most importantly, it’s the heart of regional Australia, with 40% of these employees living in regional and rural communities.
Together, these businesses supply a diverse range of products, including:
meat
grains
dairy
fruits
vegetables
seafood
confectionery
beverages (including wine)
And they cover all distribution channels, from retail to food service and food ingredients.
Food and beverage industry challenges
Strong financial performance in the food and beverage industry is vital to the Australian economy, now more than ever.
Some businesses are booming in the current climate, while others’ creativity and ability to adapt amid constant change has kept them going. Regardless of the status of each individual business or their finances, the food and beverage industry as a whole will face five unique challenges in 2023.
Challenge 1: Unpredictable customer patterns
Rising interest rates and cost-of-living pressures will continue to create unpredictable customer spending patterns in 2023. McKinsey found that price sensitivity has continued to grow during 2022, particularly among consumers from lower income brackets. This cohort is looking to save money on food and beverages where they can — even more so than during the pandemic.
This is driven by cost-of-living pressures due to rising inflation, which has reduced incomes and available cash for the weekly grocery shop. Switching to cheaper brands, favouring value retailers (such as Aldi) and seeking out better deals and promotions are ways that consumers might be looking to save money.
Challenge 2: Disrupted supply chains
Disrupted supply chains are currently one of the biggest challenges in the food and beverage industry. Business is also facing pressure to adopt circular supply-chain models. Internationally sourced ingredients and packaging supplies are taking longer than average to arrive, with the ongoing economic unrest causing global supply chain disruptions.
Transport costs have also skyrocketed, and this is putting increased financial pressure on the food industry — both for international and domestically sourced items. For example, Klaus Pamminger, chief operating officer at GrainCorp, said in a recent interview that transport costs have almost tripled in the last two years.
Finding quick cash flow solutions can be a challenge right now for many in the food and beverage industry. Some are considering different supply chain innovations, such as introducing more flexibility into their processes. An example of greater flexibility would be experimenting with different recipes in case key ingredients become unavailable.
Australian food and beverage manufacturers are also pivoting by diversifying their pool of suppliers, incorporating new technologies into their supply chain systems and training their supply chain workers to become more adaptable.
Challenge 3: Currency fluctuations
Even under normal circumstances, currency fluctuations can cause cash flow issues for businesses that either export or source materials internationally.
Currency fluctuations mean many businesses are currently paying more than they usually would for imported goods and services, while also earning less from any exports. Uncertainty has created downward pressure on the Australian Dollar, which dropped 11% against the USD in September 2022. This was its lowest level in two and a half years.
Without the cash flow to cover these often meaningful currency fluctuations, food and beverage businesses increase the risk of negatively impacting their bottom line during this extraordinary time.
Challenge 4: Climate change
Unpredictable weather patterns, such as long periods of drought, major floods and storms, can negatively impact supply chains and production processes. And with climate concerns intensifying into 2023, businesses in the food and beverage industry are challenged to find solutions to combat the associated risks.
Amid growing concerns about climate change and sustainability, consumers are paying closer attention to the personal impact their choices have on the environment. For example, Deloitte’s 2022 Sustainability Report found that 64% of consumers surveyed have reduced their consumption of single-use plastics. But in the coming years, consumers will have no choice. Australia’s states and territories, apart from Tasmania, have either banned or committed to banning single-use plastics — including cutlery, straws, plates, bowls and drink stirrers — by 2025.
In 2023, this increased scrutiny may shift consumer buying behaviour, not only around the products and brands they choose, but also in areas like packaging, sustainable waste reduction and ethically sourced products.
Challenge 5: Skills shortages
The food and beverage industry faces two key challenges in 2023 when it comes to resourcing: shortage of available talent and attrition of existing employees.
Retaining talent is also a big challenge in the food and beverage industry, particularly in hospitality, as people are seeking better conditions. Many employers are considering incentives to attract and retain talent, such as sign-on bonuses, paid time-off and more flexible hours.
How can food and beverage businesses enjoy a cash flow boost in 2023?
Strong cash flow can help F&B businesses weather many of the current challenges. But how do you boost cash flow in such an unpredictable environment?
Our Trade Finance facility gives you access to a flexible line of credit to pay your suppliers earlier, whilst strengthening key business relationships. As it did for online wine retailer Vinomofo, which used the facility to take advantage of local growth opportunities during the pandemic.
Another way to boost cash flow is to leverage the funds tied up in your supply chain via our Debtor Finance solution.
It funds up to 85% of the value of your unpaid invoices within 24 hours. Your cash flow is boosted based on your invoiced sales so that you have the funds available to take action against the impacts of these industry challenges.
Improved cash flow can help you:
Leverage opportunities to grow or pivot. Meeting new market demands or changing your distribution network requires flexibility. Having cash flow available in line with your invoiced sales lets you jump on those opportunities without going into unchartered financial territory. With Debtor Finance, the more you sell, the more finance you’ll generally have available.
Reinforce your supply chain. Freeing up the money in your accounts receivables might allow you to buy extra stock or take advantage of bulk purchases to attain discounts and prevent supply chain disruptions.
Ride out exchange rate fluctuations. Access to increased working capital gives your business flexibility to better respond to currency fluctuations. And using our secure cross-border payments platform gives you upfront Australian Dollar visibility for international supplier payments, so you don’t get any nasty surprises.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgement. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgement as at the date of publication and are subject to change without notice.
Want to know what the world’s most popular supply chain planning method is?
Spreadsheets.
Yes, you read that right.
A McKinsey & Company survey of global supply chain leaders in 2021 revealed that almost 75% of respondents rely on spreadsheets to do their supply chain planning. However, 61% believe technology enhances their competitiveness, according to a recent Gartner survey. Why, then, isn’t there more urgent investment in supply chain technology innovation?
90% of the McKinsey & Company survey respondents indicated that they plan to adopt a new supply chain planning system in the next five years. However, this may not be fast enough – especially when you consider the second most popular supply chain planning method is SAP’s Advanced Planning and Optimisation software, which they’ll no longer support from 2027.
Companies need to invest in supply chain technology now if they’re going to reap first-mover benefits and not be left behind. But, in upgrading digital supply chain technology, the challenge is not to get swayed by the latest shiny thing. Instead, companies need to choose wisely, based on real business needs.
To help your business find the right solution, here’s an overview of the most promising supply chain tech on offer, and what to consider before investing.
But how do you know which technology is right for your business? Let’s explore three types of technology that you can use to create a more efficient supply chain.
The internet of things (IoT)
The Internet of Things (IoT) describes a network of devices that communicate and exchange data wirelessly. IoT can remotely track physical items, such as goods in transit, and monitor environmental conditions, such as the temperature inside a transport vehicle or the moisture content of soil.
When combined with predictive analytics (the use of data, machine learning algorithms and modelling to make predictions), IoT in the supply chain can deliver immense benefits. As just one example, logistics companies can leverage IoT and predictive analytics to deliver real-time route optimisation to their drivers, factoring in goods-on-board, goods-for-pick-up, traffic congestion, distance and weather. This saves time, fuel, vehicle wear and tear and, ultimately, money.
Besides streamlining delivery processes, IoT can:
increase the visibility of goods and assets
improve customer experience
enhance product traceability, transparency and speed of delivery.
If you are considering investing in IoT, make sure that you factor in the security of your IoT devices so that they maintain data privacy requirements and are protected from cybersecurity vulnerabilities. You may also need to consider how you will integrate the data from different devices and sensors to your internal CRM and other systems.
Robotics
Robots are being put to work across the supply chain, from assembling and inspecting electronics components to picking and heavy lifting in distribution centres.
For example, advanced-technology company Honeywell has found that mobile robots powered by artificial intelligence can dramatically reduce picking times in the warehouse by nearly 50%. And that’s just when they take over the transport tasks of the workflow.
A Deloitte analysis has found that using autonomous robots in the supply chain has the potential to:
ensure long-term cost savings
create stability in labour and utilisation
boost productivity
decrease errors
enable fewer inventory checks
streamline picking, sorting and storing
improve safety by decreasing access to dangerous areas or performing dangerous tasks on behalf of humans.
To reduce risk and maximise your investment, experts recommend performing smaller-scale tests of robotics before doing a complete rollout. It’s also important to deliver an effective change-management process for existing workers to alleviate fears about potential job losses. Currently, robots are doing the more mundane or dangerous tasks so that people don’t have to.
Data science — AI, machine learning and analytics
As we saw above, data science — which includes AI, machine learning and analytics — can strengthen the effectiveness of other supply chain technologies, such as IoT and robotics.
You can use data science for supply chain forecasting to identify any future problems so that you can take action now to prevent them from occurring. You can even use it to enhance your decision-making. The technology can analyse your data and provide actionable recommendations to streamline and optimise your supply chain.
However, before you invest in data science technologies for your supply chain, you need to consider both your data sources and capture methodology and whether you have enough digital supply chain talent and expertise on your team (to actually interpret, communicate and drive action on any data insights).
Supply Chain Management platforms
The lowest risk, lowest initial investment supply chain tech innovation for most companies would be moving from spreadsheets to a supply chain management platform. Octet’s proprietary supply chain management tool makes tracking, validating and authorising every step of your supplier and customer transactions simple, taking the hassle out of managing your supply chain.
Save time by centralising supply chain management – get clear visibility across each stage of a transaction and every purchasing document. No more information scattered randomly across email, messaging and paper notes.
Reduce confusion by eliminating the language barrier – avoid expensive – and potentially relationship-damaging – misunderstandings by easily communicating with your suppliers in their own language using a multilingual supply chain management tool.
Decrease costs by paying suppliers in up to 15 currencies from multiple funding sources with competitive FX rates. Make payments to 68 countries and close your working capital gap by having up to 120 days to repay us, if you pay using our Trade Finance solution.
Real-world supply chain innovation examples
To get a better understanding of the impact of supply chain technology innovation, let’s take a look at two real-world examples.
Officeworks employing autonomous mobile robots (AMRs)
In their Victorian distribution centre, Officeworks has deployed 86 AMRs and 30 sortation robots. Working with fulfillment team members, the robots are helping with picking from more than 25,000 stock-keeping units (SKUs).
By using robots, the distribution centre’s human employees have been able to spend less time walking around since the robots can take the fastest and most direct route. Previously, the human team walked a startling 10–12 kilometres each shift before employing the robots.
This has enabled Officeworks to have better inventory control and an expanded delivery window for its next-day and express delivery services.
Coca-Cola uses AI and machine learning to enhance supply chain efficiency
To enhance its sourcing and procurement processes, Coca-Cola uses a software platform based on AI and machine learning technology.
The platform allows managers to explore “direct and indirect procurement bid information from suppliers and then analyse multiple awarding scenarios based on those criteria and other constraints”. After analysing the relevant data, including supply chain disruptions and vendor information, the platform provides recommendations.
Coca-Cola has found AI and machine learning instrumental in simplifying its procurement process. For example, at previous procurement events, Coca-Cola staff had to manually cleanse and validate bids from over 200 potential suppliers. Now, they have an automated bid cleansing process.
So, if you’re ready to power innovation in your supply chain, get in touch with the team to find out how we can help.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
In recent years, it has become increasingly urgent for business leaders to deliver real action on sustainability by adopting circular supply-chain models. So much so, that over half of executives believe circularity will be the norm for all companies by 2032.
The good news is that embracing sustainability through circular supply-chain models doesn’t necessarily mean you have to take a profit hit. For example, McKinsey & Company analysis has shown that consumer goods companies have the opportunity to shift to circular value pools worth more than €500 billion in annual revenues by 2030 in Europe.
Even so, if the thought of moving to a more sustainable supply chain model seems overwhelming after enduring the supply chain bottlenecks and disruptions of recent years, you’re not alone.
It’s why we’ve created this guide to help you get a headstart on the next normal of circular supply chains.
Why all the focus on circular business models and supply chains?
Company supply chains reflect their business model. Traditional business models have been described as ‘take, make, waste’. Circular business models, on the other hand, have been likened to ‘turning trash into treasure’. Instead of accepting waste as an inevitable consequence of selling goods, circular business models strive to eliminate waste or recover discarded materials to use again.
Why are circular business models and supply chains gaining traction in the business world?
According to the Global Footprint Network, our annual consumption of Earth’s resources is about 75% more than its capacity to regenerate. In response to these environmental pressures, consumers are increasingly choosing products that reflect their values regarding sustainability.
According to Joe Donnachie, Supply Chain Finance Manager at Octet, shifting consumer demand is an important driver of business model transformation and the move away from linear supply chains.
“The overarching sentiment is that it’s no longer acceptable for businesses just to carry on and disregard measures to make them more sustainable,” says Mr Donnachie. “Consumer ethics are really coming into play, with some demonstrating that they’re willing to pay more for a product, knowing that it has been delivered via a more sustainable supply chain.”
Of course, transforming from a linear supply chain to a circular model is easier said than done, and so businesses face a number of challenges. Complexity of supply chains. There is significantly more complexity and size involved in a circular supply chain than in a linear one. For example, you may not currently oversee the recovery of materials at the end of a product’s life cycle. It may be necessary to develop a reverse logistics strategy. In the same way, durability and recyclability might need to be accommodated during the initial product design phase.
Complexity of supply chains. There is significantly more complexity and size involved in a circular supply chain than in a linear one. For example, you may not currently oversee the recovery of materials at the end of a product’s life cycle. It may be necessary to develop a reverse logistics strategy. In the same way, durability and recyclability might need to be accommodated during the initial product design phase.
Lack of integration between all supply chain stakeholders. In order to create a circular supply-chain model that works, every upstream and downstream stakeholder in your supply chain needs to be on board. This requires a great deal of collaboration, communication and investment in supplier relationship management.
Cash-flow pressures. Initiating a circular supply chain can put a strain on cash flows as a company transitions to a new business model. One common circular business model involves providing consumers with products as a service, such as on rent or rent-to-buy agreements, rather than purchasing them outright. This requires a larger working capital buffer because of the longer payback period involved.
Mr Donnachie says that it’s possible for circular business models and supply chains to be more profitable than linear models, but it requires a perspective change.
“Circular models require a significant rethink in how waste is handled across the organisation’s entire supply chain.”
In order to transform into a circular model, Mr Donnachie says that boards and executives will have to actively communicate and champion the change.
“The transformation needs to be explained effectively to investors and customers, especially around the changing mindset. It should be clear that while financial returns will not be the same during the teething period, the business will be on its way to a financially sustainable model. Also, it can’t just be top-down messaging. It is imperative that everyone buys into the change and gets on board.”
How to improve sustainability in your supply chain
Despite the challenges associated with fully transforming to a circular business model, you can improve your supply chain’s sustainability in the short term.
According to a recent IBM survey, more than 500 chief supply chain officers identified these actions as their top priorities in the next three years to progress their circular supply goals:
To reduce waste and re-use materials, 47% of companies are implementing full life-cycle design of both materials and products.
44% aim to make their products and services more energy efficient.
35% expect to use renewable energy components to launch new products and services.
30% intend to develop “new zero-waste products and services”.
Of these actions, circular economy experts recommend starting with the simplest option. In this case, improving energy efficiency is the most straightforward course of action while you work towards the longer-term goal of full life-cycle design.
Mr Donnachie says another option to get started on circularity is to assess your business’s end-to-end waste generation.
“Remember to think about the waste generated from packaging and manufacturing products. After your initial assessment, identify if there are any targets or goals you could implement within your business to incorporate more sustainable measures. It’s like getting your house in order first before addressing the wider supply chain ecosystem.”
According to a PwC Australia report, it can be helpful for your leadership team to consider the following questions when reviewing end-to-end waste generation:
Would it be possible to incorporate waste into your value proposition rather than reporting it as an expense?
Who’s responsible for waste resource strategies?
What impact would becoming more sustainable have on your brand?
Here are some real-life examples of circular supply-chain and waste-reduction initiatives that you can use as inspiration for your own projects.
JB Hi-Fi Group commits to reducing e-waste
In 2021, JB Hi-Fi Group launched eMeals in partnership with the social enterprise PonyUp for Good. As part of the eMeals recycling program, unwanted technology is picked up from consumers and sent to Australian-based recyclers.
The initiative covers any unwanted technology items, not just those purchased from JB Hi-Fi or The Good Guys. eMeals not only helps reduce e-waste but also supports food-waste reduction. With every waste collection booking, PonyUp for Good donates the equivalent of five meals to SecondBite, a food-rescue charity.
IKEA aims to transform into a circular business
Furniture giant IKEA has committed to transforming its business to become circular by 2030. To do this, they are working to ensure all their products are designed so that they can either be “reused, refurbished, remanufactured and eventually recycled”.
To date, they have:
developed a circular product design guide
assessed the circularity potential of more than 9,500 items in their existing product range against their new design guide
created roadmaps to achieve circular product development by 2030
Since action on the product roadmaps started in 2021, IKEA says that they are on track for their 2030 goal. According to their website, “the average fulfilment rate was 76%, and the lowest-performing product rate was 36% (FY20: 28.6%).”
Power your transformation to a circular supply chain with Octet
Inspired to make a positive change? Let’s talk about how we can power your business to achieve a circular supply chain through more efficient working capital and trade finance solutions.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
When international borders were free-flowing, shipping containers plentiful and COVID-19 unheard of, ‘just-in-time’ supply chains made sense.
With the pandemic-induced logistics and supply chain management bottlenecks, many companies switched to a ‘just-in-case’ approach.
It’s easier to meet fluctuating customer demand with a just-in-case inventory model. But it also means increased warehousing costs and the requirement to have more upfront capital to buy extra stock. It’s one of many reasons why Australian businesses are concerned about the ongoing supply chain disruptions.
Supply chain logjams were predicted to ease considerably in 2022. However, the Omicron variant and Russia’s invasion of Ukraine have thrown a spanner in the works.
Now, experts are saying that supply chain disruptions are more “deep-rooted” than previously thought and “any hopes of near-term improvement in supply chain conditions have been shattered.”
However, it’s not all bad news. Even with these recent forecasts, your business can take active steps to protect itself from supply chain disruptions. Here’s how you can prevent a ‘just-in-case’ supply chain from becoming a ‘just-can’t-win’ situation.
First, let’s explore the factors creating the ongoing supply chain issues and their impacts in greater depth.
What’s behind the continuous supply chain crunch?
The pandemic has put enormous strain on supply chains due to:
Shifts in consumer spending from services to goods. During lockdowns, consumers had to change their spending habits. Instead of spending money on in-person services such as dinner at a local restaurant, overseas holidays or an evening at the movies, consumers bought stuff. A lot of stuff. This, in turn, increased demand for shipping and transporting goods.
Manufacturing and distribution disruptions. Lockdowns, staff illness and quarantine requirements meant that manufacturing and distribution facilities experienced unscheduled closures and production pressures.
Border procedure bottlenecks. Additional protocols, border checks and documentation procedures all contributed to transport delays.
As a result of these supply chain disruptions, businesses and consumers were impacted by increased shipping costs and delays.
During initial lockdowns, goods movement was significantly reduced. This meant interruptions in the normal circulation of shipping containers from port to port, causing an imbalance of empty shipping containers across locations. Some ports desperately needed more, while others had an influx.
Ultimately, increased shipping demand, combined with empty container shortages, port congestion and labour shortages, led to surging costs and lengthy delays for businesses and their customers. And these impacts are expected to “persist through 2022”.
Like highway traffic jams, it takes time to clear supply chain congestion and return it to normal flow. The problem is that supply chains were hit with too many curveballs and haven’t had a decent chance to recover.
In 2022, the rise of the Omicron COVID-19 variant impacted major ports in China, as cities were locked down in response. If you’ve been importing from China, you’ll know that shipping delays and congestion have increased again.
Russia’s invasion of Ukraine has also caused supply chain disruptions. According to a recent Australian Financial Review article, the war has increased shipping costs due to route closures, fuel increases and ‘war risk surcharges’ imposed by some carriers.
Real world impacts of ongoing supply chain woes
Despite rising costs, delayed deliveries and a shortage of key materials, some Australian companies could face even more significant problems given the persistent supply chain challenges.
Australian importer of premium natural stone slab and tile, Worldstone Solutions, have experienced these issues first hand.
“Factory shutdowns and capacity issues, shipping container availability and port closures have all contributed to the supply chain bottlenecks we’ve had to overcome in the past 18-24 months. We’ve seen client demand change as a result though. Clients are ordering more, and earlier; they’re more focused on delivery timeframes over price or are willing to compromise by selecting in-stock products only,” says Paul Nahon, Director at Worldstone, an Octet Finance client.
Even global, well-established brands have not been immune. In June, Revlon declared bankruptcy, saying that supply chain disruptions had caused a runaway increase in raw materials costs. In response, vendors insisted on upfront payments, and it became all too much for the cosmetics giant.
The RBA released its latest Financial Stability Review in April, which indicated that although the insolvency rate is rising from a relatively low base, more pain is on the horizon. The report states:
“Further increases in insolvencies are also likely, particularly as vulnerable businesses continue to draw down on cash buffers to cover lost revenue or higher costs.”
Mr Nahon concurs with this as he’s witnessing the trickle down pressure of these supply chain disruptions on his business and supply chain partners. He says, “the risk of insolvency is particularly high when we’re supplying stone to a builder who agreed a fixed price to deliver the project. In these situations, there’s an increased risk to all the builders’ suppliers as the builder has to either break supplier contracts for cheaper alternatives or put themselves in a loss-making situation.”
These pressures aren’t going away any time soon, which is why it’s more important than ever to work to protect your business from them.
How to protect your business from supply chain pressures
Working capital is crucial for your business to weather the ongoing supply chain disruptions. Never has the phrase ‘cash is king’ meant more. However, it can be challenging to manage the funding gap between paying suppliers, waiting for goods to arrive and waiting for buyers to pay.
With Octet’s Trade Finance facility, you can bridge these cash flow funding gaps. It gives you access to a flexible line of credit with up to 60 days’ interest-free and up to 120-day repayment terms.
Alternatively, our Debtor Finance solution may be an option for your business. It lets you tap into up to 85% of the funds tied up in your accounts receivable straight away. Instead of waiting up to 60 days for payment, make your unpaid invoices work for you by converting them into fast working capital.
Through our working capital solutions, you can better manage your cash flow, minimise financial risks and maximise the efficiency of your supply chain.
Power your business growth
In the face of ongoing uncertainties in the business landscape, now is the time to adapt. There are still significant growth opportunities afforded by Australia’s international trade relationships, particularly the interim India-Australia trade agreement signed earlier this year.
Our intelligent supply chain finance and payment solutions can help to satisfy your working capital requirements, particularly for overseas business transactions.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
International trade is vital to Australia’s economy. It represents 44% of our gross domestic product (GDP) and generates one in five Australian jobs.
These statistics really bring home how essential international market access and favourable trading conditions are for Australia’s prosperity. Trade agreements are an important aspect of improving market access across all industries in Australia.
While international trade opens significant opportunities for business growth, it can be a little daunting to know where to start. We’ve put together this overview of Australia’s international trade and the trade agreements we have with other countries to help your company reap the benefits.
The benefits of international trade for Australian businesses
Australia’s domestic market is relatively small compared to other countries. International trade allows Australian goods exporters to reach larger and more diverse consumer (and business) markets than they would domestically.
To put Australia’s economy in perspective, our national GDP represents only 1.7% of global GDP. In contrast, rapid growth in Asia is forecast to represent 44% of global GDP by 2026.
Overseas market access is particularly important for Australia’s agricultural and resource commodities. For example, 65% of Australia’s exports in 2020 were primary products.
What’s more, 8 of the top 10 Australian goods and services exported in 2020 were primary products.
Similarly, international trade offers access to a much broader client base for Australian service providers. In fact, services represented over 45% of Australian exports in 2020.
The Department of Foreign Affairs and Trade (DFAT) has prioritised the following sectors to improve “market access in global services trade reform efforts”:
Professional services
Education and tourism
Financial services
Energy and mining services
Environmental services
Financial technology
International trade also attracts foreign investment. Australian businesses benefit from extra capital injections that support new industries, strengthen existing industries and finance additional infrastructure.
Ultimately, whether it’s goods, services or investment, international trade helps to maintain and stimulate the competitiveness of Australian firms by encouraging:
innovation from the introduction of new technologies, services and ways of doing business
productivity via increased competition in the marketplace
How Aussie consumers benefit from international trade too
It’s not just Australian businesses that can benefit from international trade, but consumers too.
By boosting our GDP, international trade helps raise the income of everyday Australians and promotes economic growth. DFAT stated that in 2020 trade as a whole was equivalent to 45 per cent of Australian GDP and directly responsible for one in five Australian jobs.
Australian consumers also benefit from international trade by gaining access to a much wider range of goods and services. And businesses have greater choice of suppliers.
Greater choice encourages competition, which can make products cheaper for consumers. For example, small electrical appliances in Australia were 11.5% cheaper in the 2017–18 financial year than they were ten years prior.
Taking advantage of Australia’s international trade agreements
Like many countries, a key component of Australia’s international trade strategy is the negotiation of free trade agreements (FTAs). Essentially, FTAs benefit importers and exporters by reducing and eliminating tariffs and other trade barriers such as quotas and licences.
Australia has 16 FTAs currently in force, three FTAs not yet in force (including the Australia-India Economic Cooperation and Trade Agreement) and seven FTAs under negotiation.
Here’s a quick overview of Australia’s FTAs currently in force:
Free trade agreement
Key benefits for Australian companies
Australia-New Zealand (ANZCERTA or CER)
Free trade in services, with mutual recognition of goods and occupations.
ASEAN-Australia-New Zealand (AANZFTA)
Extensive tariff reduction and greater certainty for services suppliers and investors.
Singapore-Australia (SAFTA)
Increased market access for Australian exporters of services.
Australia-United States (AUSFTA)
Local companies now have access to federal government procurement in the US.
Thailand-Australia (TAFTA)
Eliminated the majority of tariffs and quotas on Australian exports.
Australia-Chile (ACl-FTA)
Removal of 92% of tariff lines
Creation of a liberalised investment and services system.
Malaysia-Australia (MAFTA)
Tariff-free treatment for 97% of Australian exports.
All tariffs eliminated for Malaysian goods imported into Australia.
Korea-Australia (KAFTA)
Provides tariff elimination on nearly all Australia’s current exports by value once fully implemented.
Japan-Australia (JAEPA)
Provides Australian services exporters with treatment equivalent to the best Japan has agreed with any other trading partner.
China-Australia (ChAFTA)
China eliminated or rapidly reduced tariffs on several key Australian exports.
Australia, Brunei, Canada, Chile, Japan, Malaysia, Mexico, Peru, New Zealand, Singapore and Vietnam (CPTPP)
Eliminated 98% of tariffs in the free trade area for Australian goods exports.
Improved market access for Australian services exporters.
Australia-Hong Kong (A-HKFTA) and associated Investment Agreement (IA)
Locks in continued access to the Hong Kong market for Australian exporters of education, financial and professional services.
Peru-Australia (PAFTA)
Gives Australian service providers a more transparent and predictable operating environment in Peru.
Indonesia-Australia(IA-CEPA)
99% of Australian goods exports by value are duty-free or have significantly improved preferential arrangements.
Pacific Agreement on Closer Economic Relations (PACER Plus)
Supports Pacific Island countries to become more active partners in, and benefit from, regional and global trade.
The potential economic benefits of the Quad
The Quad, formally known as the Quadrilateral Security Dialogue, is a collaboration that was established between the US, Japan, India and Australia in response to the 2014 Indian Ocean tsunami.
The Australian Financial Review recently described the Quad as “a co-ordinating body for joint efforts to win friends and influence other Indo-Pacific nations …”
DFAT officially described the Quad as “a diplomatic network of four countries committed to supporting a free and open Indo-Pacific that is inclusive and resilient.”
Given that 70% of Australia’s international trade is with Asia-Pacific countries, closer diplomatic ties with Quad members could have important economic implications for our economy.
For example, the Quad has announced its intention to form a green-shipping network to encourage the greening and decarbonisation of the shipping value chain. For Australia, it means that Sydney may be included in two or three “low-emission or zero-emission shipping corridors by 2030.” The other Quad ports nominated for involvement include Los Angeles, Mumbai and Yokohama.
Australia’s economy could also benefit from the establishment of a clean hydrogen partnership proposed by the Quad. The partnership could involve initiatives such as:
technology development
identifying and developing delivery infrastructure
stimulating market demand among the Quad countries
If the clean hydrogen partnership proceeds, it could help to realise the Federal Government’s National Hydrogen Strategy and position Australia “as a world-leading supplier of clean hydrogen.”
How Octet can help you leverage global opportunities
Effective international trade management in Australia is crucial for local companies wanting to enter overseas markets. It means streamlining your entire supply chain, from ordering processes and logistics to making international payments. And the end result is a healthier cash flow with increased operational efficiency.
Octet can help streamline your supply chain by:
Centralising your documentation. Our Supply Chain Management Platform lets you store all the relevant documentation and correspondence together with each transaction to reduce confusion and achieve full visibility.
Eliminating the language barrier. With multilingual capabilities, our Supply Chain Management Platform allows you to communicate in your preferred language, while your supplier chooses their preferred language too.
Increasing payment flexibility. Octet gives you the power to pay your suppliers in the way that best suits your business using our Digital Wallet, with added Trade Finance and Debtor Finance solutions.
Making cross-border payments easy. We take care of the hard work for you with one-click payments. Just click, and we pay your suppliers the same day, in their choice of up to 15 currencies.
Expand your business globally
Whether you want to start importing from China or become a services supplier in Korea, Octet can help.
Get in touch with one of our international finance specialists today to discover how we can power your business to expand globally.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
With Australian borders now open to the world, there are more opportunities to establish or deepen relationships with overseas suppliers. For many local importers, the People’s Republic of China is a popular choice for sourcing goods.
Given China’s advanced manufacturing capabilities and competitive pricing, it’s understandable why it’s been Australia’s number one source of imports from 2009-2020.
To help your company successfully navigate the process, here’s our guide to importing from China to Australia. It covers everything from taxes to the current state of trade relations.
China and Australia’s trade relationship
According to a recent report from AMP Capital, “China has been Australia’s largest two-way trade partner” since 2009. During this period, Australian exports to China represented 41% of total exports, and 32% of all Australian imports were from China.
Currently, two-way trade with China is worth more than $246 billion a year. In 2018, a PwC Australia report stated that two-way trade with China was more than 2.5 times that of Australia’s next largest two-way trade partners, Japan and the US.
What’s more, according to the PwC report, “Australia has not had a trade relationship of this significance since the 1950s, when the United Kingdom was our major trading partner”.
So when political relations between the two countries deteriorated in 2020, it was understandable that concerns about potential trade impacts would increase.
Initially, the friction stemmed from Australia supporting “a call for a global inquiry into China’s handling of its initial Covid-19 outbreak.” In response, China introduced trade restrictions on several Aussie exports such as lobster, barley, beef, wine, cotton and coal.
However, despite the tensions, AMP Capital reported that the impacts on the Australian economy were mild, and most sectors found alternative export markets. And, as it turns out, 2020 still ended up being a massive year for Australian trade with China.
“Australia’s total goods exports to China reached $145.2 billion. This was just 2% lower than the record high set a year earlier. In comparison, goods exports to all other countries fell by 10%, causing China’s share of Australia’s total goods exports to reach its highest ever level of 40.0%. Australia’s goods imports from China also hit record highs both in terms of value ($84.4 billion) and as a proportion of the total (28.8%).”
While trade tensions are ongoing, the Australian government is under pressure to stay committed to a strong trade relationship with China from sources as diverse as:
Australian business groups
universities
think-tanks.
Benefits of the China-Australia Free Trade Agreement
The China-Australia Free Trade Agreement (ChAFTA) came into effect in mid-December 2015. Some of its key elements include:
Tariff reductions: before the free trade agreement (FTA), Australian exporters had a competitive disadvantage. They had to pay significant tariffs that other countries with existing FTAs with China, such as Chile, didn’t have to pay.
After ChAFTA, China eliminated or rapidly reduced tariffs on several key Australian exports.
Meanwhile, Australia completely eliminated tariffs on Chinese imports into Australia. However, you do need to follow some procedures to take advantage of preferential ChAFTA tariff treatment. We’ll go through these in more detail in the guide below.
Most favoured nation clause: this clause means that Australian businesses get access to the same trade terms that other trading partners receive in FTAs with China.
Foreign investment screening threshold increases: these increase the threshold allowed for potential Chinese investment into certain non-sensitive sectors.
Your guide to importing from China to Australia
Navigating your way through the importing process can be confusing. For example, you might wonder if you have to pay import tax from China and if so, how much this import tax is?
To help make it easier, our guide below has all the answers you’ll need to successfully import goods from China.
Importing basics
Firstly, it’s helpful to know that you can import many goods which don’t need a formal import declaration and are free of taxes and charges. In general, these goods tend to be:
Let’s explore in more detail what you need to know to import higher-value goods, which will of course be more relevant to most Australian business importers.
Clearing customs
When your goods arrive in Australia, they’ll need to clear customs, which is run by the Australian Border Force (ABF). To clear customs, all arriving goods require a declaration, unless you have an exemption.
Additionally, goods may need to go through checks for:
biosecurity
food safety
drug control requirements.
You might also need a licence or a permit for some goods.
Importing licences and permits
Currently, the ABF website states that “there is no requirement for importers (companies or individuals) to hold an import licence to import goods into Australia.”
However, for biosecurity reasons, some goods require a permit to be imported (see next section).
Biosecurity and quarantine
To mitigate biosecurity risks, some goods need an import permit from the Department of Agriculture, Water and the Environment (DAWE). DAWE operates a system called the Biosecurity Import Conditions system (BICON).
As an importer, you’re responsible for ensuring that goods imported from China into Australia comply “with all mandatory product safety standards, labelling, lab testing, and certification requirements.”
Additionally, you need to ensure that the goods you import don’t infringe:
copyright
trademarks
protected Olympic expressions
IP relating to major sporting events indicia and images.
Labelling
Certain goods need a trade description, which must be a true description of the goods in English. You may also need to show information about the country of origin for certain food products.
Find more information on the specific requirements for trade description compliance and product labelling on the ABF website.
Importing costs
Once you’ve covered all the key documentation requirements, it’s time to check some of the costs involved in importing goods from China.
Transport costs
You’ll need to factor in the following transport costs:
Shipping: in general, shipping by sea is more economical than by air. While some shipping costs have reduced since 2021, the Australian Financial Review (AFR) recently reported that, “the cost of shipping freight to Australia remains near record highs.”
Insurance: according to Freightos, “insurance costs are typically around 0.3%-0.5% of your Commercial Invoice Value, which is the amount you paid for the goods.”
Storage charges: generally, storing your goods at the arrival airport or wharf is free for around three days. From there, it gets expensive, so try to avoid this wherever possible.
You may also need to pay a detention fee if you don’t return an empty shipping container within around seven days. According to International Cargo Express, “you can expect charges of $150-300 per container per day.”
Other handling charges: the AFR recently reported that ports and logistics operators have been charging additional ‘COVID levies’ on top of ‘congestion and port access fees imposed by stevedores’. These COVID levies are meant to cover the costs of having healthy staff work overtime to clear shipping container backlogs caused by the pandemic
Customs duties and ChAFTA
While ChAFTA eliminated some customs duties (tariffs) on products when it took effect, others are still being reduced over time. The easiest way to check the applicable import tax on goods from China is through the FTA portal website.
To access preferential tariff rates under ChAFTA, goods must ‘originate’ from either China or Australia. To prove your goods’ origin country, you’ll need either a:
If you need an import permit, the lodgement fee is $120. The assessment fee can then vary between $60 and $480, depending on the category of your goods.
Biosecurity management fees
If DAWE needs to inspect your goods for biosecurity and quarantining purposes, additional fees will apply.
Generally, they charge these in 15-minute increments. DAWE recommends providing all the required documents with your goods to reduce the likelihood of needing an inspection.
whether you submit paperwork electronically or use hardcopies
Goods and Services Tax (GST)
Irrespective of whether you’re registered for GST or not, GST is payable on most imported goods. That said, there are some exemptions that you can check on the ABF website.
The GST rate for imports is 10% of the value of the ‘taxable importation’, which is the total of:
the customs value (CV) of the imported goods
any duty payable
the amount paid or payable to transport the goods to Australia and insure the goods for that transport (T&I)
any Wine Equalisation Tax (WET) payable, if applicable
Generally, the free on board (FOB) value of the goods is taken to be the customs value. FOB is, “the value of the goods excluding overseas transport and insurance”. However, certain charges can be excluded or included in the CV.
It’s also important to note that customs value is expressed in Australian dollars, “at the rate of exchange prevailing on the day of export of the goods (not on the day the goods arrive in Australia).”
Finally, GST credits and deferrals may apply in some circumstances.
If you import goods into Australia at a lower price than is charged in the manufacturing country, you may have to pay dumping and countervailing duties. You can check theAnti-Dumping Commission’s Dumping Commodity Register to check whether your goods are subject to the anti-dumping measures and any applicable rates.
Customs brokerage fees
A licensed customs broker can navigate the complexities of clearing customs on your behalf. However, brokerage fees vary between agents, so it’s worth getting quotes from different providers.
create new import opportunities for Australian businesses
According to the Department of Foreign Affairs and Trade (DFAT), the agreement will immediately eliminate tariffs on over 85% of Australian goods exported to India. Then, over the next 10 years, this figure will rise to 90% of tariffs. DFAT estimates that this will be “commercially significant for up to $14.8 billion worth of Australian merchandise trade destined for the Indian market each year.”
In return, the Australia-India trade agreement will also allow around 96% of Indian imports to enter Australia duty-free.
As background, India is one of the world’s largest democracies whilst also being one of the fastest-growing major economies. National GDP in India is projected to grow at 9% in both 2021-22 and 2022-23, and 7.1% in 2023-24. Additionally, India was Australia’s:
seventh-largest trading partner in 2020, with two-way trade valued at $24.3 billion, and
sixth-largest goods and services export market, valued at $16.9 billion.
The latest advancement in Australia-India trade relations will support the Government’s goal of lifting India into our top three export markets by 2035. It will also make India the third-largest Asian destination for outward Australian investment.
How Octet makes importing smoother, simpler and more secure
The unpredictability of recent years has curbed international travel while creating shipping delays, lengthier quarantine times and delayed payments. As a result, many importers have experienced significant cash flow pressures and greater risks in supply chain management.
Here’s how Octet can help.
Smoother cash flow curves
Octet’s Trade Finance facility can help to smooth out the cash flow curves in your business. It gives your business the power to bridge cash flow gaps by providing:
a convenient revolving line of credit, with up to 60 days’ interest-free and up to 120 day repayment terms
security-free funding and payment options – with funds based on the strength of your business’s balance sheet, so there is no need for personal or director security
a way to take advantage of any early settlement discounts your supplier may offer, saving you money on imported goods
Superior supply chain management
While importing and exporting always carry an element of risk, the right financial management and tools can help your business increase security and trust with international suppliers.
One such tool is Octet’s Supply Chain Platform. It verifies and manages approvals for all transactions for suppliers and importers using the platform.
As a buyer, this means you get peace of mind that we’ve taken responsibility for onboarding and verifying every supplier. We have a team on the ground in Shanghai that can:
meet with your suppliers
do background checks
verify that they have all the relevant trade documentation
What’s more, our Supply Chain Management tool is multilingual, so you and your supplier can each interact in your preferred languages.
Powering international trade and global business
Get in touch today to discover how we can help power your business by making the importing process smoother, simpler and more secure.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Sustainable, ethical business supply chains are no longer a ‘nice-to-have’ in today’s modern economy. Instead, they’re now a ‘must-have’, as shown by a recent European Commission proposal to change EU laws to crack down harder on companies with unethical supply chains.
The EU draft law would require any companies operating in the region to do due diligence on their suppliers concerning any human rights abuses or environmental breaches. Non-compliance could mean fines and compensation claims, even for companies based outside the EU.
These draft laws align with a developing global and local focus on more ethical and sustainable supply chains. In a growing trend over recent decades, consumers, investors, international bodies and governments alike have demanded that companies do more to:
protect human rights
ensure worker welfare and safety
reduce environmental impacts
improve environmental credentials by increasing energy savings and shifting to renewable energy
Given all the complex variables at play, you may be wondering how your business’ supply chain can be improved. The good news is that with the right strategies, it’s possible to make your supply chain more sustainable while still generating healthy financial returns.
Here’s what you need to know.
Why improving supply chain sustainability matters
The importance of environmental, social and governance (ESG) standards (also known as corporate social responsibility or CSR) in supply chains is forecast to continue growing.
47% of companies had received pressure to improve their supply chain sustainability
there was widespread agreement among survey respondents that interest in sustainable supply chains would continue to increase
And with increasing scrutiny, improving supply chain sustainability matters even more for these five key reasons.
Tightening regulations
In recent years, the Australian Government has introduced waves of regulations to improve supply chain sustainability. For example, the Modern Slavery Act 2018 introduced mandatory reporting on modern slavery risks in the supply chain for larger companies. It also required them to report on any preventative actions they’d taken.
And, as mentioned earlier, ethical supply chain regulations aren’t limited to Australia. Companies that fail to comply with certain regulations in the markets in which they do business can face fines, lawsuits and even prison time for executives.
Reputational risk
In addition to any financial penalties they incur, unethical supply chains can create significant reputational damage for your brand. Remember, for example:
the tragic loss of life in the Rana Plaza factory collapse. While no Australian companies were directly linked to that factory, local brands such as Just Jeans and Myer received negative press about not signing an accord on fire and building safety in Bangladesh
When Rip Curl sold clothes made by workers enduring ‘slave-like’ conditions in North Korea, despite labels saying ‘Made in China’
More recently, fashion retailer, Boohoo came to the world’s attention. Allegations of unethical factory working conditions wiped £1 billion off Boohoo’s value overnight.
Recent research from Boston Consulting Group (BCG) indicates that companies could, “enhance their investment attractiveness, and – in turn – total shareholder returns, by embracing greener operations”.
The researchers found that consumer packaged goods companies with reputations as ESG leaders had, “an 11% valuation premium over their competitors”.
What’s more, companies with lower carbon emissions in the chemical and steel sectors had valuation premiums of 14% and 12% respectively.
Consumer confidence
A growing number of consumers are choosing to buy from companies whose social and environmental values align with theirs. For example, a 2021 Gartner report identified that 54% of customers would only do business with companies that practised environmental and social sustainability.
57% were, “willing to change their purchasing habits to help reduce negative environmental impact”
71% indicated that supply chain traceability was, “very important,” and that they were, “willing to pay a premium for brands that provide it”.
Employee attraction and retention
According to a BCG study, brands that invest in sustainable supply chains tend to find it easier to attract and retain talent. That study revealed that 58% of employees consider sustainability when making employment decisions.
How to improve sustainability in your supply chain
The first step is to take stock of where your company’s supply chain is now in terms of sustainability. This also helps to identify key risk areas such as:
regulatory requirements
potential supply chain disruptions
supplier liabilities
It’s important to work out what your key stakeholder interests are, and select matching supply chain improvement goals that can create business value.
Create a visual representation of your supply chain that shows where your suppliers are, and how goods flow between them. This step aims to identify any information gaps you may not be aware of.
The MIT experts give the example of apparel and footwear group, VF Corporation’s online traceability tool for their Vans Checkerboard Slip-on shoe. It helps to see an actual supply chain map in action for your own visualisation efforts.
Track and assess every component
Actively trace your products through the supply chain to confirm each component’s source of origin and then assess every supplier against your supplier code of conduct practices.
Of course, it’s easier said than done if your supply chain involves multiple supplier tiers across hundreds of locations. This is where technology can really shine.
To improve the traceability of the supply chain, organisations are turning to blockchain technology. For example, the Australian wool industry uses blockchain to verify claims about origin and sustainability. It means that retailers and consumers have a credible way of knowing the garments they are about to buy are actually made from Australian wool.
Work together with your suppliers
Now that you know what needs to happen, engage your suppliers to address any problem areas. This step involves significant collaboration, monitoring and support to make change happen.
Promote your revamped supply chain practices
Once you’re satisfied with the improvements you’ve made, it could be time to go public via paid and organic advertising channels with your new, improved sustainable supply chain. This may have some financial benefits for your company by helping to increase consumer and investor confidence in your brand.
For example, a current food and beverage industry trend involves the health-conscious consumer segment driving increased growth. In response, industry players might adopt sustainable manufacturing practices, and publicise their actions to effectively capture this growth.
Our Supply Chain Management Platform and innovative Trade Finance solution can help with improving your supply chain sustainability in four key ways.
Track each critical step of the supply chain process, from procurement to payment, order to cash. Our platform stores and validates all of the important documents that are required at each stage, giving you and your supplier full transactional visibility.
Reduce misunderstandings. The platform has some multilingual capabilities so you can communicate in your preferred language, while your supplier uses their preferred language too.
Make strategic purchases from your suppliers at the right time. Our Trade Finance facility gives you access to a convenient, revolving line of credit to pay suppliers in over 65 countries. You can accelerate business growth and strengthen relationships with local and international suppliers – without the cash flow challenges, whilst taking advantage of in-built competitive FX rates.
Work with the best suppliers. The best suppliers for your business don’t always offer the best payment terms. The good news is that our Trade Finance line of credit means we pay your suppliers immediately, while you pay us back over time. Take advantage of any available early payment discounts, whilst receiving your goods quicker than the competition.
Powering sustainable supply chains
Get in touch today to discover how we can help power your supply chain visibility and sustainability, in addition to accelerating your supplier payments.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
The pandemic has disrupted almost every aspect of global supply chains. A combination of record consumer demand, unexpected bottlenecks in supply and delays in shipping from China has created a perfect storm. Facing major delays and increasing costs, businesses in almost every industry are feeling the impact. And with Christmas fast approaching, the situation is predicted to become even more challenging.
So let’s explore the global supply chain squeeze, what this means for the economy and what you can do to help your business navigate the disruption.
Increased demand creates increased pressure
Over the past 18 months, the world has been in various stages of lockdown with Australia continuing to ride out these phases of the pandemic. While this has been catastrophic for some industries, others have thrived and people who are still employed have money to spare. Dollars usually reserved for big-ticket items like holidays appear to have been redirected online. As a result, eCommerce spending in categories such as ‘home & garden’ and ‘beauty & health’ have experienced record sales.
This has placed increased pressure on global supply chains that are feeling the squeeze from all areas on the supply side. This includes:
Unscheduled and/or sudden closures of manufacturing and distribution facilities, often with no clear time frame for re-opening.
Bottlenecks at borders as a result of new protocols, additional border controls and documentation requirements.
Reduced capacity due to sick or isolating workers who have been exposed to COVID-19.
Limited air freight options because of significantly reduced commercial flights in and out of countries.
This increased demand plus supply chain constraints have created a perfect import-export storm around the world. Flow on effects have impacted almost every industry including building materials, foodstuffs, furniture, replacement parts and more. In an increasingly interconnected world that is dependent upon global supply chains, it means unexpected events can yield serious consequences.
Impacts on retailers
In response to these changes, major retailers are moving away from just-in-time delivery models and are instead ordering stock 8-12 months in advance. This has resulted in an automatic increase in their inventory holding costs. To add to this, shipping container space is at a premium, costing up to four times as much as it did just a year ago.
The impact of low supply chain diversity has also come to light during the pandemic. Due to an overreliance on China for importers and exporters, some retailers are looking for other supply chain solutions in countries such as India and Vietnam.
Impacts on consumers
Consumers who were used to fast, reliable delivery will need to re-adjust their expectations. Shipping delays in all sectors are becoming business as usual, with major retailers suggesting consumers start their Christmas shopping months in advance.
Impacts on the economy
The economic impact of the pandemic on global supply chains also has far-reaching implications for our domestic economy. The situation has exposed the vulnerabilities of the pre-pandemic model, placing complex challenges upon all players in the economy.
While international trade had started to decline in recent years, the pandemic has certainly accelerated this trend. This means manufacturers will be facing greater political and competitive pressures to increase production at home to help reduce the reliance on international suppliers. However, at the same time, consumers are likely to still want the same competitive prices they’re used to. Businesses will be left with the challenge of maintaining a competitive edge while balancing the cost of goods, price points and delivery costs.
With the expectation that COVID-19 is here to stay, global supply chain issues are likely to continue as the virus becomes endemic and the world adapts to living with it. For businesses that rely heavily on global supply chains, management will need to review their export-import logistics management.
Prepare your business for post-pandemic supply chains
For proactive businesses looking to prepare their business for the unexpected, it helps to draw from the lessons learned in 2020. Businesses that were able to get their supply chain moving – and fast – were more able to absorb pandemic shocks. There’s no question that getting organised now can help in the future.
Review your existing model
Now is an ideal time to take a holistic view of your entire value chain and conduct a supply chain analysis. By identifying issues and moving fast, you can help mitigate some of the pandemic impacts. Questions to consider include:
What part can be sourced or managed locally? If choosing local, how can you work with suppliers to help reduce costs?
How can you negotiate better terms and agreements with global supply chain partners?
What are the tax and risk implications of these decisions?
Do you have the right insurance and financial protection in place to help respond to unexpected events?
Plan ahead
Since the pandemic began, business continuity has never been more in the spotlight. Exploring ‘what-if’ scenarios can help build robust continuity plans that will help your business survive during disruption. It can also reveal operational areas that require new processes and inspire ideas for more immediate workarounds.
Another important aspect of planning ahead is to determine the minimum viable level of sales you need to ride out any disruption. Once you have this calculated, ensure your cash flow is under control so it can cover your short-term needs.
Prepare finances
Unreliable timelines, new suppliers and currency fluctuations can place significant financial strain on your business. Building a financial buffer and adopting the right tools can help your business adapt quickly to whatever challenge may lie ahead.
Our financial tips include:
Ensure that you have flexible finance options in place. Import-export trade finance solutions can help you negotiate better terms, take advantage of discounts and build stronger relationships with your suppliers. In an environment where suppliers have the balance of power, this can be especially useful.
Consider reducing the administrative burden of working with multiple suppliers by using financial software to automate your processes.
Verify any new suppliers and provide a secure transaction environment to keep payments safe.
Improve visibility
A recent survey of over 200 supply-chain senior-level executives in the US revealed that supply chain visibility is now their number one priority. Recognising that visibility is the key to identifying issues and making strategic value chain decisions, businesses are increasingly turning to digital transformation to help.
This can improve visibility across two major areas:
The physical supply chain
Advances in AI and IoT technology can transform the way you track the movement of goods. This might include sensors tracking goods in shipment, warehouse robotics, driverless transportation and more.
Supply chain management
Automation across planning, procurement, manufacturing, finance and logistics can be improved with the help of supply chain solutions providers. With the right supply chain technology solution, you can gain better insights across the supply chain.
Building resilience
There’s no doubt that the impact of the pandemic will continue to create a ripple effect on supply chains around the world. This places significant challenges on businesses, but also opportunities to better manage their value chain. Proactive businesses that take considered action fast will be better positioned to survive through ongoing supply chain challenges.
Interested in learning more about how our trade finance solutions can help your import and export operation? Get in touch today to discover what options might best suit your business.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Supply chain management can play a critical role in the success of your business. It directly impacts your customer experience and financial performance, while also providing opportunities to build a competitive advantage. And as part of managing your supply chain, ongoing analysis is crucial.
Supply chain analysis can help you identify issues and opportunities with your current operations. Whatever your supply chain model, these issues are often linked to timing differences in managing supply and demand.
We take a look at the importance of supply chain analysis, the common issues businesses face and what you can do to close any gaps in performance.
“Supply chain management (SCM) is focused on reducing costs, improving efficiency and meeting demand to gain competitive advantage. It has a direct impact on performance, making SCM analysis crucial to managing a successful, profitable business.”
Physical supply chain issues
The physical supply chain refers to the system of business, people and activities used to move a physical product from one location to another.
Issues that can arise include:
shipping or general transport delays
sudden changes in demand
stock being held up in customs
stock quality problems
incorrect items or quantities
Physical supply chain issues have a direct influence on your customer experience. Supply chain analysis will help determine if customer’s expectations are being met. For example:
Can you provide the right quality and quantity of products? Customers should be able to buy the variety and amount they require.
Are delivery times within expectations? This can help build trust with your customers.
Are your products or services available to customers where and when they need them? Ensure customers have the support they need to make a purchase when they are ready.
If your customers have any issues, can they be resolved quickly? How are returns managed and can you organise repairs or replacements in a timely manner?
Financial supply chain issues
The financial supply chain refers to the monetary transactions that occur between trading partners around the supply of goods and services.
Common issues that can arise include:
increased overhead costs
logistics costs
funding gaps
lost sales due to late or incorrect deliveries
Financial supply chain issues have a direct impact on your financial position. They influence cash flow, profit margins and your ability to take advantage of new opportunities. Areas to consider include:
Can you consolidate suppliers to reduce overheads? Having multiple suppliers helps spread risk, while too many can add unnecessary costs.
How can you reduce shipping and transportation costs? Consider bulk purchases, collaboration with other shippers or automating the information exchange.
Is there room to trim inventory costs? Can you negotiate better deals or secure discounts by offering early payments? This can also have the added benefit of strengthening supplier relationships.
Can you help address funding gaps with flexible finance options? This can allow you to tap into your receivables and access funds when you need them, ensuring you don’t miss out on opportunities that arise.
Solutions to explore
Once you’ve identified your key supply chain issues, the next step in your analysis is to evaluate different tactics to improve the process. There’s a number of options you can explore, including:
Contingency planning
When disruptions occur, it can be helpful to have emergency plans in place. By mapping out different solutions beforehand, you can respond quickly and help minimise the impact on your business.
Strengthening your weakest links
If your analysis has identified risks with specific suppliers, it might be time to explore alternative arrangements. In addition to evaluating the business itself, it can also be useful to consider macroeconomic conditions (environmental, social, political) when deciding the best backups or alternative suppliers.
Engaging a logistics expert
Getting the balance right in your supply chain is challenging, especially as your business grows and the dynamics change. A logistics expert understands the complexities and sensitives involved. They can help with shipping and transportation, delivery times, supplier consolidation and more, which ultimately helps you save time and money.
Negotiating early payment discounts
Negotiatingearly payment discounts are one of the best tactics you can use to strengthen your supply chain. By providing early payments to the right suppliers, you can potentially reduce your costs and need for external funding, as well as strengthen key supplier relationships.
Improving cash flow
A strong cash flow position is a key marker of a healthy balance sheet – and a strong, resilient business. It can also be the most powerful tool you have in creating and protecting your competitive advantage. Flexible finance options such as debtor finance can help you tap into the power of your receivables, providing access to funds when you need them – and the momentum to keep growing your business.
Adopting the latest tools
The tools and processes you use to manage inventory can significantly impact both customer experience and business performance. Outdated planning tools can lead to inaccurate data, time lags in decision-making and a lack of visibility across the supply chain. Adopting the right supply chain technology can lead to real-time data, demand-driven analysis and accurate forecasting.
Managing customer expectations
Even businesses with the most efficient supply chains can encounter issues with customer service. If there is a gap between customer expectations and the service delivered, it might be time to better manage customer expectations. Clear communications about items in stock, product ranges, service delivery times and after-care service can go a long way towards managing expectations and delivering a positive customer experience. This can also avoid unnecessary added pressure on workflow and fulfilment.
By identifying issues and evaluating solutions, supply chain analysis can help your business proactively manage change. Making adjustments now can help improve efficiency, build resilience and better prepare your business for change.
Digitising supply chain analysis
Fundamental to almost any supply chain improvement is the streamlining of major underlying financial processes. By consolidating your supply chain processes ontothe one integrated platform, you can reduce costs across the supply chain and improve business performance.
With a digital supply chain platform, you can:
access short term funding
easily locate trade documents
receive transaction notifications
pay suppliers securely
track each step of the process
trade securely within global banking standards
Analysis is the key to competitive advantage
Whether your business sells products or services, has a complex supply chain or a simpler process, the importance of supply chain analysis cannot be underestimated. By identifying issues, you can create new opportunities to improve the overall customer experience, increase profitability and get a step ahead of your competitors.
If you need assistance with supply chain analysis, we can help. Get in touch to learn how.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Prior to the pandemic, Australia generated exports of nearly $195 billion per year. With imports of around $187 billion per year, this meant the country had a positive trade balance of approximately $8 billion.
As the pandemic continues to run its course, fluctuating periods of lockdown and restrictions around the world continue to disrupt the import and export industry in Australia. Add our general over-reliance on Chinaand increased domestic spending onlockdown lifestyle items, and it becomes clear there’s never been a more important time to ensure you’re on top of your business finances.
We take a look at the main financial challenges facing import and export operations, as well as our top tips on how to better manage them.
Challenge: Unreliable timelines
While there’s always an element of unpredictability in managing global supply chains, the pandemic has added a new dimension. Sudden lockdowns and changing quarantine requirements can see orders delayed and timelines stretched, which often leads to late payments and pressure on cash flow.
Spreading the risks of importing and exporting by diversifying suppliers is one way to manage this, but with it comes challenges from a financial management perspective. Multiple supplier orders, shipments, and invoicing adds pressure to processes while increasing the risk of error.
Tip # 1 – Review processes and adopt powerful financial management software
Take a look at your financial processes. Do they work with the added administrative burden that comes with managing multiple suppliers? Does your reporting provide the information you require when you need it? Or does your lack of business process create more work for your team and cost the business money?
The right financial software can help you automate large parts of your financial processes including purchase orders, invoicing, reconciliations and more. It can also be used to provide powerful reporting with information at a glance to help you better manage your cash flow and supplier relationships.
Challenge: New and unknown suppliers
Sudden changes in lockdowns and border closures leave import and export operations particularly vulnerable. You may be left dealing with company representatives in other cities or countries or needing to find completely new suppliers quickly in an effort to meet customer demand. The key downside is that your business faces added security risk by dealing with unknown and untested trading partners. It’s important to consider your suppliers carefully and mitigate any risk.
Tip # 2 – Verify and secure
We suggest thoroughly verifying any new trading partner while providing a secure transaction environment that helps to keep your data safe. The Octet Supply Chain Platform helps you do this by vetting new suppliers against global security standards and reducing risk by securing the transaction, keeping your data safe via anti-fraud technology.
Challenge: Currency fluctuations
Currency fluctuations are to be expected when working in the import and export industry. But in times of economic uncertainty, exposure to foreign exchange risk increases as does the potential to impact your bottom line.
Tip # 3 – Lock in your rates
Locking in exchange rates becomes a key tactic in protecting your bottom line. Forward contracts can help by enabling a business to secure a fixed exchange rate for a point in the future. You can also simply take advantage of competitive, real-time ‘spot’ foreign exchange rates. With OctetPay, you get access to these options and the ability to bring your own funding source to any transaction, helping you capitalise on rates no matter where they move.
Challenge: Restricted cash flow
Delays in shipping, extended quarantine times, and delayed payments can have a considerable impact on your cash flow. This can influence your ability to negotiate better payment terms, take advantage of discounts or leverage new opportunities to create a competitive advantage.
Tip # 4 – Set-up flexible finance
Diversifying your finance options can give you the flexibility you need to manage these exact challenges. Our Trade Finance solution can help you pay suppliers upfront, secure reduced costs via potential early payment discounts, and take advantage of unexpected opportunities when they arise.
Safeguard your operations
While the risks of importing and exporting are certainly heightened currently, the right financial management and tools can help your business survive – and even thrive – through change. Our finance options suit a range of import and export industries, including:
Interested in learning more about the most innovative working capital solutions available when importing and exporting? Get in touch today to discover what options might best suit your business.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Disruption from the pandemic is very far from being over. The ongoing crisis continues to have enormous domestic and international impacts, with governments, businesses and people all needing to constantly change the way they live and work.
For business leaders, the unpredictability of our world creates new challenges – challenges we may have never faced before. In uncertain times like this, leadership requires a considered approach. It’s important to adopt a long-term view, be resilient, and quickly adapt.
In this article, we consider the key changes at play, and what you can do to lead your business through times of crisis.
The foundation for leading through uncertainty
While COVID-19 has been a key driver of workplace change in the past 18 months, it’s critical for business leaders to harness a proactive approach and lead the change. This means not only reacting to sudden, unexpected changes, but also taking a longer-term view by pre-empting change.
Adopting a proactive approach can create a more resilient business that not only responds better to change, but also takes advantage of opportunities that arise along the way.
To adopt a proactive approach and successfully manage change, it’s important to keep across developments in areas like:
technological advancements
government announcements
regulatory changes
trends in international markets
workplace and employment trends
competitor movements
Trending right now: 3 workplace trends to watch
Since the start of the pandemic, workplaces across almost every sector have experienced rapid change. Some of these changes were accelerated by COVID-19, while others are new trends that have emerged as a result.
Here are some of the key changes taking place across the country:
1. Adopting flexible, hybrid workplaces
One of the most transformational shifts we’ve seen is the changing attitudes to employees working from home. Some forward-thinking corporations and consulting firms had already embraced flexible work arrangements. However, the majority of businesses around the country were still very much entrenched in traditional work structures. The pandemic has seen businesses of all sizes forced to adapt, with employees required to work from home, and work in new ways.
This has created a huge shift in the way we work and live. Giants like Atlassian, Twitter and Citibank had already embraced permanent hybrid work practices, prompting employees from cities to move and design a new life in regional Australia. As a result, house prices have skyrocketed, rental vacancies are at historic lows, and demographics are changing fast.
Back in the office, leadership teams are faced with new challenges like managing the communication, culture and productivity of a workforce that is largely remote. Some of the ways you can overcome these challenges include:
Diarising check-ins – even just 15mins in the diary, once a day, gives you the chance to drive the culture and communicate with your team.
Leverage technology – set up channels in chat software, such as Slack or Microsoft Teams, for work tasks as well as celebrations and chit chat.
Schedule in fun – consider a team lunch break or a team building activity via video conference.
2. Embracing diversity and inclusion
Diversity and inclusion are crucial to running a business, particularly with ongoing environmental, social and government (ESG) initiatives. With customers and investors demanding socially responsible business practices, diversity and inclusion are vital.
In fact, a survey of human resource leaders across the US, UK and Australia revealed that diversity and inclusion are at the top of the priority list. Actions you can take as a leader include:
ensuring diversity and inclusion are embedded throughout recruitment, retention and promotion policies
establishing formal policies and aligned KPIs to drive inclusive behaviour
creating mandatory diversity and inclusion metrics when going out for tender
developing viable incentives for employees to live these values outside of the workplace
3. Managing mental health
The spotlight on mental health and wellbeing has never been stronger.
Thanks to the pandemic, feelings of fear and anxiety around financial security, unemployment and health are abundant. At the same time, access to buffers like social engagement, physical exercise and routine have been limited. There’s no doubt that life under restrictions has taken a toll, with some parts of our population more vulnerable than others.
Managing the mental health and wellbeing of your workforce is a crucial part of leading through a crisis. You can do this by:
Building social connections online. Make time for non-work conversations. Allocate one-on-one time to check in. Create chat groups or virtual communities where people can connect. Encourage safe connection for employees who may live in the same area.
Communicating clearly. Keep staff informed. Use plain English and factual statements to avoid any misunderstandings. Make the main communication channels clear. Invite feedback.
Establishing expectations. Provide clarity on how performance will be measured. Account for the blending of work and home. Encourage employees to set and communicate their boundaries and work routines.
Top 4 tips: how to lead during a crisis
Leading through ambiguity is never easy. Now that we’ve explored emerging trends, here are our top tips for leaders:
1. Keep informed with research
When leading through uncertain periods, it’s vital to keep across the latest developments that impact your business. In times of crisis, it’s common for biased or incorrect information to spread – so it’s important to find credible, reliable and trustworthy sources.
2.Tap into your networks
Turning to your network can be one of the best ways to get across the latest trends, challenges and opportunities. Consider peers, industry contacts and regulators as valuable connections to nurture.
3. Provide additional support
Management teams need to provide the tools for employees to adapt, while considering employees who may be less-equipped to deal with change. This might involve providing technical support, such as new software, or emotional support, such as running health and wellbeing webinars.
4. Be financially prepared
To help your business adapt to change, you’ll need reliable sources of working capital. This will help to fund your current growth plans, as well as any unexpected expenses that may arise from potential disruption.
If there’s one key lesson we can take from the past 18 months, it’s that change is the only constant.
It’s true: we are in a unique period of change. But nothing ever stays the same. Being prepared for ongoing change is vital for any effective leader. Be proactive, and pre-emptive, so that no matter what life throws your way, you and your business are prepared.
Looking for flexible finance to support your business and prepare for change? At Octet, we can help. Reach out today to find out more.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Grow your sales and profits with these top business health checks
There’s no doubt that both 2020 and 2021 have been unusual years for businesses.
Remote or hybrid working, supply chain challenges and periodic lockdowns have brought constant change. Businesses have felt the financial impact across different sectors, with over370,000 still receiving JobKeeper payments a year into the pandemic (or until the very end of the scheme), just doing what they needed to survive.
But with vaccine rollouts underway worldwide, the outlook is somewhat improving. That means now is the perfect time to run a complete business health check and find ways to increase profit margins, reduce costs and prepare for the years ahead.
Here are our top five recommendations to help you maximise the profit in your business.
1. Review and reduce expenses
As a big part of the profitability equation, expenses should be the first area you review when you’re looking to increase your profit margin. They’re a known quantity, and reducing expenses usually involves less effort than generating more sales. Plus, you’ll often see the impact of lowering them almost immediately.
Here are three recommendations to get you started.
Assess inventory management
Holding too much stock is expensive. It can tie up valuable working capital while running the risk of oversupply – in turn, creating hard-to-shift items. ‘Just In Time’ inventory management is an effective method which involves getting stock in only when you need it and keeping stock levels to a minimum, which can free up cash ready to invest back into the business.
Review direct costs
Direct costs are any expenses that directly relate to creating a product or service, such as wages, materials and supplies. Reviewing suppliers and contracts is a key tactic here, with savings opportunities to be found in negotiatingbetter payment terms.
Decrease overheads
Indirect costs apply to multiple business activities, and may include items such as rent, insurance or advertising. Negotiating better rates or shopping around for alternative providers can lead to significant savings, as can negotiating better rates for leases on premises or equipment.
2. Assess the profitability of your product or service lines
The natural next step after reviewing expenses is to look at increasing sales. But before you do this, we recommend doing a deep dive into your product or service lines to determine which ones are worth focusing on.
To do this for each line, you’ll need to calculate:
The cost of production: consider all elements, including materials, utilities, wages and packaging.
The cost of selling: consider elements, such as shipping, advertising and customer service costs.
Once you have a clear picture of the cost of each product or service, you can then explore ways to boost sales for those with the best profit margins. This is the time to get creative: the various options available to boost sales include cross-sell initiatives, additional staff training or new marketing campaigns via efficient and trackable digital and brand-response channels.
Meanwhile, it might be time to review the positioning of lower-profit-margin products in your overall offering, to determine if there are any opportunities to rationalise them.
3. Explore new customer segments
If you have an established product or service, it can be difficult to find new opportunities within the same target customer base. In these cases, one of the best strategies to grow sales and profits is to simply target new customer segments.
When identifying new segments, consider customers with needs that closely align with your product or service. Do those needs make them a natural fit and therefore a warm audience that could bring a new source of revenue to your business? What are the research-led insights that you can draw upon to target these different customer segments?
Methods for targeting new customer segments include:
Cross-selling to your broader customer base: your existing customer database can hold a wealth of information to help you identify cross-sell opportunities. Not only will selling to existing customers be easier than selling to brand new ones due to their predisposition to your brand, but it will also sustainably increase theircustomer lifetime value.
Partnering with other businesses: working with businesses that sell different (yet often complimentary) products or services to the same segment can provide a clear path to increasing profits in a company. The rightco-branding partnership can expose you to a whole new audience, while also providing real value to your customers.
Expand to new channels: new technology and marketing-led channels offer diverse opportunities to reach your target audience. We saw just how valuable this approach was in 2020, with many businesses that moved to predominantly online-selling seeing sales soar.
4. Audit the productivity of your staff and systems
Increased productivity across your business means you can get more output from the same resources. It’s one of the most effective strategies to increase profitability and have a direct impact on your bottom line.
The best productivity impacts can be made in two areas: employees and processes.
Employees
Numerous studies have highlighted the link between employee engagement, productivity and increased profitability. Engaged employees are happier, perform better and are more likely to go the extra mile andelevate the performance of those around them.
Consider providing a balanced mix of incentives, training and benefits as part of your overall employee culture (or people plan) to create a more engaged and profitable workforce.
Processes
Processes across your business constantly change and evolve. And as they do, so do the opportunities for streamlining. Reducing double-handling, minimising repetitive tasks and automating worthwhile processes can all help to reduce the time spent on non-value-add tasks.
This is time that your employees can better spend on high-value, revenue-generating work that helps to maximise your profits.
5. Get working capital working for your business
One of the strongest markers of both ahealthy balance sheetand a healthy business is your working capital position.
A sign of good business management, a healthy working capital position will leave you with enough cash flow to cover your short-term expenses. It will strike the right balance between growth, profitability and liquidity. Working capital can also be a cost-effective way to fund business activity such as purchasing more stock or ramping up staff headcount to take on a new project.
One of the most common cash flow issues is having money unnecessarily tied up in the supply chain. At best, this restricts your company’s ability to quickly act on any opportunities and can limit your growth. At worst, inadequate cash flow can impact your credit rating and the viability of your business.
You can do several things to get cash flowing and improve your working capital position, including:
Offer early payment discounts
Negotiate shorter payment cycles
Investigate invoice financing to unlock cash tied up in your receivables
Consolidate supply chain management and payments within one system
Take time to take stock
Many companies have been doing business reactively over the past 18 months. However, the new financial year reminds us that it’s more important than ever to check our progress along the way.
For longer-term success, proactive business profitability health checks can go a long way towards growing sales and maximising profits.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.