In an industry where care is paramount, ensuring financial sustainability can often be a delicate balancing act. For an Australian homecare services company, this balancing act became increasingly challenging as the business expanded across the country. Despite a mission-driven approach to revolutionise in-home care, the company faced significant financial hurdles, particularly in managing cash flow. With the help of Octet Finance, this company was able to stabilise its operations and continue its vital work, demonstrating the critical role of working capital finance in supporting businesses in the health and aged care sectors.
Establishing the business and planning for growth
The company was established in 2016 with a vision to transform the homecare industry. Offering a broad range of in-home services — including personal care, companionship, assistive technologies, pet care, and transportation — the company aimed to help its members maintain their independence and quality of life. One of the company’s most innovative features is its technology-driven approach, which empowers members to monitor their health, track care schedules, and manage their expenditures.
However, as the business expanded rapidly across Australia into most major cities, it faced significant financial pressures. Despite a 50% increase in revenue from 2022 to 2023, the company had incurred losses for four consecutive years, reflecting the intense cash flow challenges typical in the aged care sector. Operating on a model where independent contracted carers set their own rates within suggested guidelines, the business found it difficult to balance affordability for members with fair compensation for the carers.
With the services increasing to over 35,000 in-home care activities per month – ranging from physiotherapy and nursing to lawn mowing and shopping services – one of the biggest challenges was cash flow management. The company needed to meet weekly operational expenses, but the monthly payments from the Federal Government’s Home Care Package Program created a significant cash flow gap.
Accessing working capital to ease cash flow pressures
Recognising that traditional lending solutions might not address these specific needs, the company’s commercial banking partner suggested exploring working capital finance options, particularly receivables financing, to bridge this gap.
Through the banker’s recommendation, the home care services company was introduced to Octet Finance’s Queensland Director of Working Capital Solutions, Allan Howe.
Understanding the business’s unique challenges and growth potential, Allan structured a $5 million debtor finance facility. Debtor finance, also known as invoice finance, allowed the company to unlock the value of its unpaid invoices, turning these future receivables into immediate cash. This was crucial for a business that operated on tight margins and relied on regular, timely payments to meet its obligations. With the influx of working capital, the company could cover weekly operational costs, including payments to carers and other essential expenses such as technology upkeep, marketing efforts, and administrative overheads.
“This solution provided the liquidity needed to manage weekly operational costs while waiting for the monthly government payments,” said Allan. “By smoothing out these cash flow fluctuations, the company could avoid the stress of having to defer payments to suppliers or delay critical investments in its growth.”
The impact of this working capital finance solution was immediate. With access to the necessary funds, the company could continue to pay the carers on time, maintain service quality, and support its ongoing growth. The financial flexibility provided by Octet’s facility meant that the business could focus on delivering high-quality care to its members without the constant strain of cash flow concerns.
Achieving the balance between financial stability and sustained growth
The partnership with Octet proved to be a turning point for the homecare services company.
“The stability provided by the debtor finance facility not only alleviated cash flow pressures but also allowed the business to sustain its growth across multiple regions,” explained Allan.
The availability of immediate funds allowed the business to confidently enter new markets, secure in the knowledge that it had the financial backing to support its growth initiatives. This included onboarding more carers, investing in advanced care technologies, and enhancing marketing efforts to attract new members.
The ability to consistently pay carers on time was particularly significant. In an industry where trust and reliability are paramount, ensuring that these independent contractors were compensated promptly helped maintain strong relationships and a high standard of care for members. This reliability, supported by the working capital facility, became a competitive advantage, allowing the company to attract and retain top-tier carers, further enhancing the quality of services provided.
The collaboration between the banker, Octet, and the homecare services company demonstrates how the right working capital finance solution can empower businesses to navigate financial challenges, sustain growth, and continue their mission-driven work. For this Australian homecare services company, Octet provided not just a financial solution, but a lifeline that enabled them to focus on what they do best — caring for their members.
Speak to our team of working capital specialists to see how we can power your business growth today.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
From insolvency protection to coverage for protracted defaults, Octet has you covered
When added to our Debtor Finance facility, Octet Buyer Protection safeguards your business from the misfortune of bad debts.
Protect your receivables against insolvency and protracted default events.
Enjoy extensive coverage for up to 90% of the protected debt.
Includes easy, discounted collection costs for eligible overdue protected debts.
Let Octet handle all the paperwork and applications, leaving you free to focus on what you do best – growing your business.
Octet Buyer Protection provides a shield against unforeseen events
Insolvency Protection: In the unfortunate event of an insolvency, including the appointment of administrators or liquidators, Octet Buyer Protection steps in to safeguard your interests. Rest assured that your receivables are protected from the impact of insolvency proceedings.
Protracted Default Coverage: Even in cases of prolonged non-payment, Octet Buyer Protection has you covered. If a buyer fails to fulfill their payment obligations for an extended period of time, our protection kicks in, mitigating the financial strain caused by protracted defaults.
Buyer Protection Limit Fee: A nominal fee of $100 (+ GST) for each protected buyer ensures that you have access to our robust protection.
Protected Receivables Fee: Each month, you pay a fee based on a percentage of receivables. If this fee falls below the set minimum amount, you will be charged the minimum monthly fee instead. Know exactly what you pay for, with no surprises along the way.
Apply for Octet Buyer Protection today and protect your future business success
Send Email – buyerprotection@octet.com By Phone – Call your Supply Chain Relationship Manager on 1300 862 838.
Some details we need from you:
Legal business name of the Buyer
Buyer’s registered ABN or ACN
Desired Protected Limit that is required
Buyer’s credit or payment terms
Expected annual turnover with the Buyer
Outstanding invoices overdue by > 30 days
Any other relevant information
While Buyer Protection offers extensive coverage, there are some exclusions
Invoices under dispute are not covered
Invoices with payment terms exceeding 90 days
Debts incurred while a buyer is in a state of default are not covered
Protection is not applicable for debts below $5,000
Buyers outside Australia are excluded
Buyers not approved for protection due to adverse information are ineligible
Federal, state, or territory government entities are excluded
Except for trustees, trust entities are excluded
Transactions involving related parties are not covered by Octet Buyer Protection
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Maintaining robust cash flow, navigating slow sales periods or capitalising on growth opportunities are several reasons why businesses might seek additional funding sources. These businesses will discover that there are many financial solutions available, and choosing the most suitable one can be daunting.
Invoice financing, also referred to as debtor finance, is a funding mechanism that allows companies to unlock capital tied up in their outstanding B2B invoices. It’s the ideal funding solution for businesses experiencing rapid expansion.
As a business owner, if you’ve started researching invoice financing no doubt you’ve encountered a range of terms, definitions and financial products, such as invoice funding, invoice factoring, and confidential and disclosed offerings. So, what is invoice financing, what are its benefits, and how can it serve your business? We explore these questions, uncovering the financial instruments available and their role in supporting businesses across various sectors.
How invoice finance works
Efficient cash flow is vital to establish, operate and grow a business. Solid cash flow allows a business owner to sustain operations during quiet periods and seize new opportunities to expand their offerings. It’s vital for business growth and to forge strong ties with suppliers and partners by ensuring timely payments.
However, cash flow can stagnate if you experience delays in customer payments. This is where invoice finance comes into play, providing immediate access to the capital bound in your company’s outstanding invoices.
Sam Ralton, Octet’s Director of Working Capital Solutions, explains. “There are several terms for these products. Invoice finance, receivables finance, debtor finance — they all cover the same broad offering, which considers the receivables ledger or the outstanding invoices, and facilitates funding against them.”
There are primarily two approaches to financing outstanding receivables and ensuring a consistent cash flow: invoice factoring and invoice discounting. Let’s delve deeper into these methods.
What is invoice factoring?
Invoice factoring is a form of invoice finance where you bring your B2B accounts receivable to a financing company. This financier then provides you with a substantial portion (typically up to 85%) of the invoices’ value immediately in exchange for a small fee.
The financing company takes over collecting and processing payments from your customers or clients. After the financier has recovered the amounts due, they will forward the remaining funds to the business, deducting a nominal service fee.
By transferring the debt collection task to a finance company, you may reduce administrative expenses and free up your team’s time. The drawback is having slightly less control over some operational interactions with your clients.
Factoring services often include the management of the sales ledger, such as allocating payments and issuing statements and reminders. As a result, the costs might be higher than other invoice finance services. It’s also apparent to your clients that a third-party financier is involved, as they will direct their payments to the financier.
Sam says you probably won’t hear the term ’factoring’ in contemporary finance as reputable finance providers like Octet offer more tailored invoice finance solutions and collaborative partnerships. “Invoice factoring used to be fairly intrusive. Businesses found they had to hand in every invoice, and the financier would chase up the debts.
“At Octet, we have finance relationship managers who are constantly collaborating with clients to identify cash flow issues or opportunities and assist with these.”
What is invoice discounting?
Invoice discounting is different from invoice factoring in one crucial aspect: debt collection remains your responsibility. Invoice discounting typically applies to the total ledger balance, rather than individual invoices. So, this approach can help even out cash flow variances throughout a given period.
This method allows you to retain the management of your sales ledger, so is more appealing to businesses that want to maintain control over this vital component of operations. As such, invoice discounting offers more confidentiality; your customers remain unaware of the financing arrangement with your financier.
Let’s further explore the differences between a confidential and disclosed facility.
Confidential and disclosed invoice finance: a comparison
A confidential invoice finance arrangement is one where your customers are unaware that a financing company is involved. Here are a few things to consider:
There is no obligation to disclose to your customers — the debtors — that your business is using invoice finance, nor does the finance company generally contact them.
Once your confidential facility is approved and established, you’ll inform your debtors of a change in bank details to a new account, which the financier manages on trust.
You submit invoices to both the financier’s platform and your customers. The finance company advances up to 85% of the invoice amounts to you. Following your customers’ payments into the trust account, the finance company will send the remaining balance to you after deducting a service fee.
This method allows you to continue your established accounts payable processes. While you retain the duty of managing payments, you also maintain full control over customer relationships.
Conversely, with disclosed invoice finance, all parties know and consent to the financing arrangement. Here are a few things to consider:
Your invoices will inform your customers about the involvement of the third-party financier, who will also have the authority to pursue outstanding payments.
With a disclosed facility, the finance company reaches out to your customers when an invoice is submitted. These customers will pay into a financier-managed trust account, knowing it is separate from your business’ account.
You might have to pay higher fees for a disclosed facility due to the finance company’s increased involvement in implementing its own debt management strategies.
Like the confidential method, you receive an advance of up to 85% of the total invoice value quickly. The finance company then takes on the role of coordinating with your customers to secure payment. When your customers fulfil the invoice, the finance company transfers the remaining funds to you, less their fees.
This option also delegates the debt collection process to the financier and ensures transparency for everyone involved.
Choosing between confidential and disclosed
So, which is best for your business — confidential or disclosed financing? That depends on a couple of factors. Firstly, the strength of your business’ credit rating. A solid rating may qualify you for confidential options and the corresponding lower fees.
Secondly, your preference for control. Some businesses will want to retain direct management of debtor relations, while others prefer to outsource it.
As businesses become more comfortable with external management of their debt collections and customers become accustomed to third-party involvement, using a financier makes sense as a strategic cash flow decision. Leveraging one of your most significant assets — your receivables — can accelerate your business growth, benefiting you, your suppliers and your customers.
The advantages of invoice finance
Why opt for invoice finance instead of traditional financing methods like a bank loan? Sam weighs in.
“A significant limitation of traditional bank financing is that banks like ’bricks and mortar’ assets, often insisting on property collateral to back business loans,” he says. “The problem is, not all companies have ample property assets for collateral, nor are they inclined to risk the personal assets of their directors.
“Invoice finance, by contrast, uses what is frequently the company’s largest rolling asset — the accounts receivable ledger. This ledger represents the cash customers owe to the business and it typically lies dormant until the payment terms are met. An invoice finance agreement leverages this asset for funding, circumventing the need for property or other personal guarantees.”
Banks are also notoriously slow to respond to funding applications, with some finance approvals stretching beyond six months. This delay means businesses suffer even more cash flow challenges or forfeit opportunities. Invoice finance arrangements, however, can be authorised in a fraction of that time.
Is invoice finance right for you?
When evaluating an invoice finance option for your business, there are a few things worth considering:
The associated costs will vary based on the financier, the specific product, the amount of management required by the financier and whether the arrangement is confidential or disclosed.
“Typically, costs are the interest rate on the borrowed sum and a service fee,” explains Sam. “There might be more work in a disclosed invoice finance facility, as the financier regularly assesses the ledgers.”
Sam adds that in his experience, the fees are only marginally higher than those of a conventional mortgage or overdraft.
The appropriateness of invoice finance will depend on your business requirements. Sam says some businesses have had negative experiences with invoice finance, but this is generally because the financier or product was unsuitable in the specific circumstances.
Apprehensive about relinquishing control of your ledger management to a financier? It’s a legitimate concern, so it’s even more important to partner with the right financier. Seek out an invoice finance company with a robust track record, advises Sam. “Trust in the stability of the financing company is crucial.”
Sam cautions against using finance companies offering rapid solutions. “There are many out there providing short-term loans at steep interest rates. These are quick fixes and aren’t conducive to long-term business viability. Partner with a financier who is committed to supporting your long-term business vision.”
Is your business ready for an invoice finance solution?
Consider these questions:
Due to your payment terms, is your business experiencing cash flow issues?
Are you unable to restock until invoices are paid?
Do you want faster-moving cash flow to ease the pressure?
Are there growth opportunities you want to pursue but can’t until you sort out your cash flow?
Do you contract with large corporations that set longer-than-average payment terms, leaving you with a shortfall?
Are you unable, or don’t want, to provide security like property to access funding?
If you answer yes to any of these, it’s worth considering invoice finance for your business.
“Most businesses that speak to Octet about invoice finance have high supply costs,” says Sam, who gives the example of a Western Australia labour-hire company that experienced depleted cash flow after taking on new customers. Octet provided a $2 million invoice finance facility and the cash flow injection helped the company increase its revenue significantly.
A NSW-based labour-hire company was in a similar position. In just seven years it had grown from a startup to turning over $30 million. Its bank couldn’t support its finance needs and the business had to turn away new work. So it approached Octet for a $9 million invoice finance facility. This allowed it to keep taking on new customers while paying its invoices on time.
Invoice finance allows businesses in agrowth stage to more easily fund their operation without having to wait for debtors to pay.
“These facilities grow with the business,” says Sam. “As you raise more invoices, you can generally access more funding.”
Octet, the invoice finance experts
Visit our Invoice Finance page to see how you could convert up to 85% of your unpaid invoices to cash within 24 hours. Use this cash to more quickly pay suppliers, buy equipment, invest in more stock or expand your business via staff growth or product and marketing innovation. The solution is fast and flexible — use it as your primary funding source, or only for top-up funds
Octet’s Invoice Finance is available to new businesses, growing companies or well-established enterprises. We like to see an annual turnover of at least $1 million, an outstanding invoice value of $100,000+, and some demonstrated business trading history. But feel free to get in touch if you’re growing fast and turning over $500,000 or more, as we may be able to assist.
When looking for an invoice finance solution for your business, partnering with a reliable financier is essential. Since 2008, we’ve offered a suite of working capital solutions, with Invoice Finance among our specialties. Connect with us today to explore how we can fuel the expansion of your business.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Effective cash flow management is critical to business success. But slow-paying customers, tightening supplier conditions and inflexible bank terms can all affect cash flow. Even thriving businesses keen to capitalise on growth opportunities can face roadblocks due to cash flow fluctuations.
Many businesses are turning to debtor finance as a strategic financial solution. Whether you’re a commercial finance broker looking for the best deal for your clients or a business owner facing the daily challenge of managing cash flow, you understand the common challenges. Perhaps you’ve even explored debtor finance products such as factoring and invoice discounting but want to know more about leveraging outstanding invoices to access efficient working capital. In this article, we explore why more and more businesses are turning to this effective financial solution.
Common cash flow challenges
Businesses today face a range of cash flow challenges. Whether it’s customers delaying payments, renegotiating longer terms, or suppliers shortening or eliminating payment terms, Octet’s Director Working Capital Solutions Dan Verdon has heard it all. “The current challenging economic conditions are putting a strain on cash flow, but many business owners hesitate to address these critical issues early. That’s a mistake.”
Even thriving businesses are feeling the pinch from their traditional finance partners. “The banks and larger lenders are becoming slower and less responsive when providing loans that support business growth,” Dan says.
“Dealing with changing account managers and lengthy processing times is really frustrating for businesses in various stages of growth. Debtor finance is a reliable alternative to a traditional bank loan, offering businesses confidence in accessing working capital quickly and easily.”
Do any of these cash flow challenges affect you?
late-paying customers
restrictive bank conditions
extended payment terms.
Debtor finance could be the answer.
Take control of your cash flow with debtor finance
You might have heard the terms factoring and invoice discounting, invoice financing or invoice funding. But what do they actually mean?
They’re all broadly debtor finance solutions. Invoice factoring involves a business selling its accounts receivable to a financier, who gives them an upfront payment (up to 85% of the invoice value). The financier collects payments from the business’ clients, takes a small fee and passes the remaining funds onto the company. Invoice discounting is similar but with a critical difference — it’s the business, not the financier, that collects the debts.
The terms invoice factoring and invoice discounting are used less these days, as innovative finance providers like Octet offer more tailored debtor finance solutions.
These facilities use a major asset already in the business — the unpaid customer invoices — to sustainably meet its cash flow requirements. Debtor finance is tailored for growth and can reduce cash flow risk.
Joe advises his business clients to set up a debtor finance facility before they need it. “There is a small service fee to have the facility there, but this fee is upfront and predictable, and you only pay interest when you draw funds.”
While debtor finance helps mitigate cash flow gaps and maintain stability during volatile periods, Dan says this type of finance isn’t just for businesses facing challenges. “Debtor finance is used by many thriving, growing businesses looking for a line of credit to appropriately manage their cash flow.”
Businesses use debtor finance to:
enhance liquidity to meet operational needs and explore growth opportunities
take advantage of a tailored solution to suit their needs and cash flow cycles
streamline collections and administrative tasks
unlock potential for expansion and take on new projects
access expertise and tools for efficient credit control and debtor management.
Why brokers and businesses choose Octet for debtor finance
Dan says businesses in a range of industries access debtor finance to help grow their business. “Common industries we service include labour-hire, food and beverage, manufacturing and wholesale. But whatever industry you’re in, if you’re a B2B business, debtor finance can work for you.”
While many business owners are considering their financing options, brokers are also exploring solutions for their clients. Brokers can play a crucial role in helping businesses navigate these cash flow challenges and make informed financial decisions.
“Whether you’re a business owner, a broker or an accountant, if you’re considering debtor finance, take the time to assess the business’s financial position, cash flow forecasts and growth objectives before speaking with a financier.
“Our advice to business owners and brokers is to partner with reputable providers. At Octet, we offer a broad range of working capital solutions tailored to each business.”
get up to 85% of business invoices as a cash advance
can access funds without personal asset security
enjoy the flexibility of their debtor finance facility growing as their receivables grow
can seamlessly integrate the facility with their existing accounting software such as Xero and MYOB AccountRight.
Are you a commercial finance broker? Simply refer your client, and we’ll handle the rest.
Tailored debtor finance solutions for every business
Octet’s Debtor Finance solutions are designed for businesses to meet cash flow challenges, better manage fluctuations, capitalise on opportunities and grow. Whether you’re a business owner ready to explore their finance options or a broker who wants to see their client’s business soar, debtor finance could be the solution for you. Get in touch today.
Disclaimer: The above comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
In the competitive landscape of the beverage industry, staying ahead of trends and capitalising on emerging opportunities is key to success. One Australian beverage company, renowned for its innovative approach to health-conscious alcoholic beverages, recognised the need to secure flexible financing to fuel its growth aspirations.
With a vision to become a leader in the Australian market, the company worked hard to secure retail distribution and launch its premium products. However, to fully execute its strategic plans, it required additional working capital to support its expansion initiatives.
Addressing cash flow challenges
Understanding the critical role of cash flow management in sustaining business operations and driving growth, the company sought out financing options tailored to its needs. Via consultation with their commercial finance broker, they identified debtor finance, also known as invoice finance, as the ideal solution.
Turning to Octet, the company found a strategic partner that understood the intricacies of its business and the challenges it faced. With the support of Octet’s Director of Working Capital Solutions, Dan Verdon, they were able to navigate seasonal trading demands and fulfill their contractual obligations, all while maintaining financial stability.
Achieving growth targets through financial agility
Thanks to the flexibility and responsiveness of Octet’s debtor finance facility, the business was able to focus on delivering new contracts and expanding its brand presence. From securing major deals with leading retailers to preparing for key trading periods, the company hit its growth targets with confidence.
“With the right finance in place, the company could confidently work with large retailers and build their brand – without having to worry about a lack of cash flow restraining their growth,” says Dan.
Furthermore, with the additional funding provided by Octet, the company was able to explore new channels, invest in product development, and drive distribution opportunities, setting the stage for continued success.
Embracing the future with confidence
As the company looks to the future, it remains committed to its growth trajectory. Having recently launched innovative products and with plans for aggressive market expansion, the company is poised for continued success.
With Octet as a trusted financial partner, providing ongoing support and flexible financing options, the company is well-equipped to navigate the challenges and opportunities that lie ahead. By leveraging the power of supply chain capital finance, the company is primed for sustainable growth and market leadership.
For businesses seeking to unlock their growth potential and optimise cash flow management, Octet offers a strategic solution. With the right partner by your side, the possibilities for expansion and success are endless.
Dan adds, “It helps build business resilience when you have the financial tools at your disposal to move with market demand.”
Grow your business with Octet
Via our Referral Partner Program Octet empowers businesses across a range of industries, including food and beverage, manufacturing and transport, offering innovative debtor finance and other working capital solutions, including Trade Finance.
Speak to our team of working capital specialists to see how we can power your business growth today.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Labour hire providers, particularly those in industries like mining and industrial services, often face challenges in managing cash flow simply due to the nature of their business. With debtor finance facilities tailored for this sector, companies can overcome cash flow gaps and maintain more efficient operations.
For instance, Octet offers partnership debtor finance lines specifically designed to accommodate the needs of labour hire companies, such as this WA-based labour hire provider.
A Case Study: Octet’s partnership with a labour hire provider
In a recent partnership with Octet, a labour hire business, operating in the mining and industrial sectors, sought a working capital solution to address cash flow challenges associated with its start-up growth phase.
The Managing Director, with previous successful experience in the industry, engaged Octet’s WA Working Capital Director, Nigel Thayer, to structure a flexible debtor finance facility. Despite having only three clients initially and a modest receivables ledger, Octet provided a disclosed debtor finance solution with a $300,000 funding limit.
This implementation enabled the client to access ongoing funding based on business invoicing, supporting payroll needs and facilitating business expansion. With improved cash flow, the company found it easier to attract new clients and fulfill larger labour hire placements, resulting in promising sales growth.
Looking ahead, Octet anticipates increasing the funding limit to further support the business growth ambitions and ensure continued sustainable success.
What is Debtor Finance?
Debtor finance, also known as invoice finance, is a working capital solution designed to assist businesses in managing cash flow by leveraging their accounts receivable balance. It gives businesses quick access to cash by using their unpaid invoices as collateral, receiving a significant portion upfront via an immediate cash injection from a third-party financier, such as Octet. The financier charges a small fee to advance the funds and then collects the full payment from the customers when the invoices are due. Its appeal continues to grow, evidenced by increasing interest from businesses across various sectors.
“Octet’s Debtor Finance solution is designed to meet the business’s short- and long-term needs,” says Nigel. “We structured the facility to enable an increased level of funding that coincides with the business’s sales growth.”
The advantages of debtor finance for labour hire
Debtor financing offers several advantages for businesses similar to start-up labour hire businesses in the mining and industrial sectors:
Immediate cash flow optimisation: Debtor financing swiftly transforms outstanding invoices into accessible cash reserves. This enables start-up labour hire enterprises to efficiently address critical operating expenses such as payroll and strategic expansion initiatives.
Tailored flexible funding: Octet’s debtor finance solutions are structured to accommodate the requirements of emerging labour hire providers. This tailored approach ensures adaptability to fluctuating demand and facilitates agile responses to unforeseen opportunities, empowering businesses to navigate uncertainties with confidence.
Strategic growth opportunities: With a stable cash flow foundation secured through debtor financing, start-up and more established labour hire businesses can strategically pursue growth opportunities. This includes the confident pursuit of new client engagements, the expansion of service portfolios, and the establishment of a robust presence within the dynamic mining and industrial landscapes.
An Octet Debtor Finance facility emerges not only as a financial instrument but also as a strategic enabler for start-up labour hire businesses, offering vital support in managing cash flow dynamics and unlocking growth potential. Partnering with Octet allows businesses at any growth stage the opportunity to improve their cash flow position and more confidently grow their operation.
Says Nigel, “We don’t just look for the large transactions. We can provide debtor finance facility limits below $1 million and can include tax repayment aspects for those businesses that need it.”
Grow your business with Octet
Via our Referral Partner Program Octet empowers businesses across a range of industries, including labour hire, manufacturing and transport, offering innovative debtor finance and other working capital solutions.
Speak to our team of working capital specialists to see how we can power your business growth today.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Whether it’s to improve cash flow, manage a sluggish sales period or realise growth potential, businesses will often need to seek external forms of funding. There are many finance options available, and it can be difficult, as a business owner, to know which way to go.
Debtor finance (also known as invoice finance) is often an attractive option for high-growth businesses. This form of funding enables a business to access funds tied up in its outstanding B2B invoices. And it’s a solution that is growing in popularity, with reports indicating more and more businesses are seeking this form of finance.
Start researching debtor finance and you’ll come across a range of terms, definitions and products, including invoice funding, invoice factoring, invoice discounting, and confidential and disclosed products. So, what is debtor finance, how does it work and how can it benefit your business? In this article, we explore these forms of financing, some of the products available and how they help businesses in a range of industries.
How debtor finance works
As any business owner knows, maintaining cash flow is the most powerful tool for starting, managing and growing your business. Strong, steady cash flow puts you in a better position to:
cultivate good relationships with your suppliers, as you’ll always have the funds to pay them on time
quickly take advantage of opportunities to invest in new products or services and stay ahead of competitors
weather financial storms when business is quiet, or you encounter supply chain issues.
But if your customers are slow to pay, that cash flow can get blocked. That’s where debtor finance products can help, by giving you access to funds tied up in your business’s outstanding invoices.
Sam Ralton, Octet’s Director of Working Capital Solutions, explains. “There are a number of terms used to describe these products. Invoice finance, receivables finance, debtor finance — they all cover essentially the same broad offering, which considers the receivables ledger or the invoices that are outstanding in a business and provide funding against those.”
Invoice factoring and invoice discounting are two ways to finance outstanding receivables to keep money flowing. Let’s explore these options.
What is invoice factoring?
With a debtor finance facility known as invoice factoring, you effectively sell your accounts receivable to a financier. In exchange, they give you an agreed percentage (often up to 85%) of the value of the invoices upfront — quickly and easily.
From there, the financier becomes responsible for collecting and processing payments from your clients. Once they’ve collected payment, they pass the rest of the money onto you, minus a small fee. Here are a few things to keep in mind.
Because you pass the responsibility of collecting payment to the financier, invoice factoring can potentially save you bookkeeping fees and staff time. The trade-off is that you forfeit some control over your day-to-day operations.
Invoice factoring companies generally help with sales ledger management by allocating payments, and sending statements and reminder letters. The associated fees are therefore higher than for some other debtor finance services because the financier does more work.
Your customers will know you’re using a financing facility because they need to deal with your financier.
What is invoice discounting?
Invoice discounting (also known as receivables discounting) is similar to invoice factoring but with one key difference. With invoice discounting, the financier doesn’t take on the responsibility of collecting the debt. Instead, that stays with you. This is what you need to know.
With invoice discounting, you manage your sales ledger, which means you keep control of a significant aspect of your business.
Rather than operating on an invoice-by-invoice basis, invoice discounting is usually based upon your ledger balance as a whole. This lets you smooth out any cash flow fluctuations you may have over the period.
Invoice discounting also lets you keep your funding confidential from your clients. They won’t know that you’re using a financier.
Whichever method you choose, both invoice factoring and invoice discounting let you tap into your accounts receivables to keep your cash flowing and your business growing.
The evolution of factoring and discounting
Sam says the term factoring is used less frequently these days. “In the early days, invoice factoring was fairly intrusive. Businesses found they had to hand in every invoice, and the financier would chase up the debts.”
Today, reputable finance providers like Octet offer more tailored debtor finance solutions and collaborative partnerships. “We have supply chain finance managers that are constantly in discussions with clients, looking for any cash flow issues or opportunities that may arise and assisting with these.”
“We have also seen the emergence of hybrid type disclosed invoice facilities that enable the business and financier to work in partnership. These allow the business to retain their receivables collections, with the financier simply sending monthly statements in support. It’s a lighter version of disclosed invoice finance and reflective of the progression of the product over the years.”
What’s the difference between confidential and disclosed debtor financing?
A confidential debtor facility is where your customers don’t know a third-party financier is involved. You’re under no obligation to tell your debtors (in other words, your customers) that you’re using debtor finance, and the financier does not contact them on your behalf.
It generally attracts lower fees as the financier can’t put their owndebtor management strategies in place, and your clients don’t know they’re involved.
With disclosed invoice discounting, all parties know and agree to the financing facility. Your invoices will need to include communication regarding the third-party financier, who has the right to contact your customers to chase payments.
There are generally higher fees involved as this allows you to hand off debtor collection procedures to the financier and provides full visibility for all parties involved.
How does confidential invoice discounting work?
Once your facility has been approved and set up, you’ll need to communicate a change in bank details to your debtors. The new account is held in trust by the financier.
You then upload invoices into the financier’s system at the same time you send them to your customers. The financier then transfers up to 85% of the invoice value directly to your bank account, often less than 24 hours later. Then, once your customers pay the invoice into the trust bank account, the financier transfers the balance to you, minus their agreed fees.
This process means you can keep your existing accounts payable procedures in place. Chasing up late payers remains your responsibility, but that also means you maintain control of that vital relationship.
How does disclosed invoice discounting work?
Once you’ve been approved for a disclosed facility, the financier will get in touch with each of your customers as you upload their invoices into the system. Your customers will need to pay the invoices into a bank account held in trust by the financier, as they would with a confidential facility. However, they will know that it isn’t your business’ bank account.
Just as with confidential invoice discounting, you’ll receive up to 85% of the invoice value within as little as 24 hours of uploading the invoice into the system. Then the financier will liaise with your customers to collect payment. Once the customers have paid, the balance of the invoice value will be transferred to your bank account, minus fees.
Which is best: confidential or disclosed?
The best choice for your business generally depends on two factors:
Your business’ current credit rating. If your business has a strong credit rating, you may be eligible for confidential invoice discounting.
How much control you want to have. Some businesses prefer to keep debtor management as part of their client relationships, while others are happy to hand it off to a third party.
Businesses are becoming more comfortable handing over control of their debtor management and customers are becoming increasingly used to a third party being involved. Engaging a financier to access your receivables means you’re being smart about your cash flow. Accessing one of your biggest business assets enables you to grow faster, which is better for you, your suppliers and your debtors.
The advantages of debtor finance
Why would a business choose debtor finance over traditional forms of finance, such as a bank loan? Sam explains.
“Banks focus on ‘bricks and mortar’ assets and are very keen on taking property security and effectively offering a mortgage when it comes to business lending,” he says, adding that this is one of the major disadvantages of traditional bank finance. “That’s because not all businesses have sufficient property assets to use as collateral, nor do they generally want to use their director’s personal assets as security.
“Debtor finance is effectively funding against the biggest asset in most businesses — the receivables ledger, which is cash owed to a business by its debtors or customers. That ledger typically sits there as an asset, not doing anything until paid pursuant to agreed payment terms. Because a debtor finance facility actually uses that asset as security for funding, it removes the need for directors or owners having to put up property or other security.”
Sam says banks can also be slow-moving, taking more than six months to approve applications for finance applications. In the meantime, businesses can miss out on opportunities or fall deeper into cash flow woes. Debtor finance applications, on the other hand, can be approved within a matter of weeks.
Is debtor finance right for you?
When considering a debtor financing product or facility for your business, there are a few things to keep in mind. Like any form of finance, there are costs involved. These will vary depending on the provider, the type of product, the financier’s workload and whether it’s a confidential or disclosed facility.
“Generally, there’s an interest component on the borrowed amounts and a service fee,” says Sam. “There’s a bit more work involved in disclosed debtor finance because the financier is constantly reviewing the ledgers.
“But businesses using a debtor finance facility are probably only paying slightly more than they would for a standard mortgage or an overdraft facility.”
The suitability of this type of facility depends on your business and its needs. Sam understands some businesses have had negative experiences with debtor finance, but that’s often the result of choosing the wrong financier or using a product not suited to the business.
Business owners might also be concerned about handing over control of their accounts receivable or ledger management to a third-party financier. This is why choosing the right finance partner is vital.
Look for an invoice financier with a solid reputation, says Sam. “You need to have comfort in the security of the business that’s providing funding and partner with someone that’s going to last.”
Some finance companies offer quick fixes, which Sam advises businesses to avoid.
“There are a lot of companies that do short-term loans at higher interest rates, fairly quickly, but it’s not going to help a business become sustainable in the long term. We’ve seen business owners take up short-term loans and then realise how expensive they are. My advice is to look for a financier that is going to be a long-term partner and understands the overall business strategy and success measures.”
Is your business ready for a debtor finance solution?
There are several reasons why you might be considering debtor finance for your business. Due to your payment terms, you might be experiencing cash flow issues, find that you can’t restock until invoices are paid, or simply want faster-moving cash flow to open up growth opportunities.
“Most businesses that speak to Octet about debtor finance have high supply costs,” says Sam. “Let’s take the example of alabour-hire company, which will raise an invoice after the work has occurred. But they must pay staff before their invoices are paid.”
Debtor finance allows these businesses to fund their workforces without having to wait for debtors to pay. This is particularly helpful in the growth stage of a business.
“These facilities grow with the business because as you raise more invoices, you can generally access more funding,” Sam says. “And as a business winds down, the facility pays itself out so the directors aren’t left with a large hole that takes away their property.”
A fast-growing business was exactly the opportunity facing a NSW-based labour-hire company that recently sought Octet’s help. The business grew from a humble startup to turning over $30 million in just seven years, and it had outgrown its bank, which just couldn’t keep up with its need for flexible and fast funding. The business didn’t want to turn away new customers but it just didn’t have the cash flow to take on new business and pay its debtors on time. Octet’s debtor finance solution filled that gap.
A Western Australian-based network and telecommunications parts wholesaler was also outgrowing its existing funding arrangement when it turned to Octet. The business was growing fast, but its available capital couldn’t support that growth. Octet provided a notified (disclosed) invoice discounting line with a $600,000 funding limit. This gave the business a line of credit where it could access up to 85% of the value of its invoices as cash within 24 hours of customer sales.
Octet, the experts in debtor finance
Octet’sDebtor Finance facility lets you convert up to 85% of your unpaid invoices to cash within 24 hours.
But is it the right funding choice for you? It might be a good fit if your business:
offers longer payment terms to customers
is seasonal
contracts to large corporations that can set their own (longer-than-average) payment terms.
Debtor finance gives you the cash flow to pay suppliers, buy equipment or expand your business. Because it’s based on your outstanding ledger balance, the amount of finance you have available generally grows as your business does.
Unlike many other types of finance, you don’t need to provide security like property. So, if you’re a business owner who doesn’t have personal property, or your assets don’t have enough available equity, debtor finance may be your best option. It’s flexible enough that you can use it as your primary source of funding, or only for top-up funds.
Octet’s Debtor Finance is available to businesses ranging from newer companies to well-established ones. Ideally, we would like to see an annual turnover of at least $1 million, an outstanding invoice value of $100K+, with some demonstrated business trading history (but don’t hesitate to contact us anyway if you’re fast-growing and turning over $500,000 or more, as we may be able to help).
Discover more about debtor finance
Considering a debtor finance solution for your business? You’ll want to team up with a financier you can trust. Theright solution for you will depend on factors like how big your business is, your assets and the funding amount you need to inject.
Octet has been providing working capital solutions, including debtor finance, since 2008. Talk to us today to discover how we can power your business growth.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.